Document Production Workflow Coordinator - Mon - Fri 9am-6pm at Williams

Columbus, Ohio, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal ServicesIndustries

Bachelor’s degree or equivalent with years of experience able to substitute
Minimum of 3 years of related office experience with document production and preparation
Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, Visio as examples)
Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner
Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production
Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information

Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed
Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues
Creates and edits documents, mail merges, charts, graphs, tables, etc
Scans and cleans up documents utilizing scanner equipment and appropriate software
Converts and cleans documents from other software applications
Evaluates personnel performance with the AM and assists in the development and improvement of individual and team skills
Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work
Responsible for development and delivery of on-going training of new and existing team members in existing processes, as well as new trends or processes for presentations work
Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service