Document Production Associate - Tuesday to Friday, 11am to 7:30pm, Sat 3:30pm to midnight EST at Williams

Columbus, Ohio, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal ServicesIndustries

Requirements

High school diploma or equivalent
Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
Skilled in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for editing and/or creating documents
Strong attention to detail; able to work on multiple projects simultaneously
Good organizational skills
Ability to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate professionally both verbally and in writing
Must be self-motivated with a positive attitude
Proven customer service skills

Responsibilities

Utilize appropriate logs and/or tracking software for all document production work
Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in document production, proofreading, intake and workflow coordination functions, as needed
Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner

Skills

Key technologies and capabilities for this role

spreadsheetschartsgraphsmail mergestablespresentationsproofreadingdocument productiontracking softwareMicrosoft Officeworkflow coordination

Questions & Answers

Common questions about this position

What is the pay rate for the Document Production Associate position?

The pay rate is $18.76 - $19.75 plus a 10% shift differential.

Is this a remote position, or do I need to work in an office?

This is a hybrid position requiring work in the Columbus OH office or the Wheeling WV location.

What skills are required for this role?

Candidates need a high school diploma or equivalent, minimum 1 year of document production experience (preferably in legal, banking, or corporate environments), proficiency in MS Office (Word, Excel, PowerPoint), strong keyboarding skills, attention to detail, organizational skills, and ability to meet deadlines.

What benefits are offered for this position?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, PTO, life insurance, paid parental leave, short-term & long-term disability, flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, EAP, company-provided parking, and additional perks/discounts.

What makes a strong candidate for this Document Production Associate role?

A strong candidate has a keen eye for detail, experience in document production in legal/banking/corporate settings, proficiency in MS Office, ability to handle multiple projects and meet deadlines, and skills in managing confidential information.