District Service Manager (remote - FL, GA, AL, SC) at Danaher Corporation

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Diagnostics, BiotechnologyIndustries

Requirements

Bachelor’s degree or Military equivalent (E-6 or greater) with 6+ years experience OR Master’s degree in the same with 5+ years experience
Must live inside the District region in Southeast (FL, GA, AL, SC)
Able to travel 25% - 50% of the time within region and/or business unit locations within the United States
Inclination and ability to listen to various stakeholders (e.g. Customers, Sales) and generate actionable insights
Deliver results while quickly adapting to changing priorities and unforeseen challenges
Communicate expectations regarding performance and hold people accountable for results
Strong deductive reasoning and problem-solving skills

Responsibilities

Resolve complex customer issues with urgency and precision. Champion a “first-time fix” mindset to ensure satisfaction and long-term loyalty
Inspire and grow your team through coaching, mentoring, and clear development plans. Foster a culture of accountability, ownership, and continuous improvement
Lead by example in driving daily management and KPI performance. Identify root causes of systemic issues and implement sustainable solutions using DBS tools
Drive revenue growth through service agreement sales and lead generation. Collaborate with Sales to support strategic initiatives and optimize service offerings. Manage district P&L to meet profit targets
Champion kaizen and DBS methodologies to streamline operations and enhance service delivery. Partner cross-functionally to develop value-driven service packages
Provide strong leadership for a team by driving a culture of exceeding customer expectations to deliver outstanding customer service; thus accelerating the growth of Life Science product placements and service revenues
Work cross-functionally and build cohesive relationships with Customer Service, Technical Support, and Sales. Facilitating a strong Service-Sales partnership

Skills

Leadership

Customer Service

Technical Service

Team Management

Sales Partnership

Cross-functional Collaboration

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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