Bachelor’s degree in any field, OR associate’s degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens
Live within 30 minutes of the Roanoke TCC Facility (5495 Corporate Circle, Salem, VA 24153) or be willing to relocate
Rotating shift work required
Must maintain a high availability for call-out response
Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position
Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
Physical Demand Level: Sedentary Work (exerting up to 10 pounds of force occasionally, sitting most of the time)
Responsibilities
Promote and enforce the Company’s Safety and Health programs
Be knowledgeable and adhere to written company and department policy and procedures
Demonstrate the highest standards of ethical behavior and support the Company’s Corporate Compliance Policy
Effectively operate company communication equipment
Track crew locations and ongoing work on the distribution system
Dispatch service personnel to respond to outage and emergency situations
Authorize the energizing and restoration of distribution facilities
Maintain accurate outage records
Maintain accurate records of abnormal and defective equipment for distribution facilities