Dispatcher Daily Hire - Global Security Control Center at The Walt Disney Company

Burbank, California, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Entertainment, SecurityIndustries

Experience working in a Control or Security Operations Center related operation
Great multi-tasker able to receive & relay direction and coordinate several incidents at once in fast-paced environment
Top-notch verbal and written communication skills, with ability to interact with company personnel, executives, guests, and law enforcement
Ability to consistently maintain confidentiality of information and professionalism, transitioning between calm and extremely active work conditions
Active listener who works well in a team setting and proficiently on own under minimal supervision
Flexibility to work on a rotating or on-call schedule including weekends, holidays, and/or third shift (Potential shifts: 6AM-2:30PM, 2PM-10:30PM, or 10PM-6:30AM)
Familiar with Microsoft Office 365 Suite and demonstrated typing proficiency
Valid California BSIS issued Guard Card License or able to obtain one
Valid US Driver's license
High school diploma, GED, or equivalent experience

Use critical thinking, problem-solving skills, and sound judgment to facilitate communications and provide solutions to incidents & events impacting Disney staff
Use two-way radio communication and circulate information via various methods (e.g., Radio, Telephone, E-mail, Web)
Aid and support employees and guests through triage of local and global security issues
Triage emergency alarms & access control systems companywide and deploy resources as needed
Respond to various priority calls to timely and accurately identify emergency situations
Create and monitor visitor requests for entry into the visitor management system
Maintain proficiency of GSCC systems for incident management, emergency notification, visitor management, camera management, and access control systems