Director, Workplace Hospitality Programs at Visa

London, England, United Kingdom

Visa Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Technology, TechnologyIndustries

Requirements

  • 10 or more years experience
  • Bachelors degree or equivalent industry qualifications
  • Proven leadership in workplace program management across multi-site corporate environments
  • Excellent executive communication and presentation skills
  • Experience designing and scaling food services and programs for diverse populations and facilities

Responsibilities

  • Integrate hospitality and food amenities into broader workplace initiatives including wellness, sustainability, inclusion and hybrid work model
  • Promote a hospitality first mindset across all Corporate Services touchpoints
  • Tailor food and hospitality amenities to enrich workplace culture and align with employee expectations
  • Collaborate with global team members to share best practices and contribute to the development of scalable, future ready hospitality environments worldwide
  • Provide operational input into infrastructure planning and equipment specification
  • Ensure scalability and future readiness of hospitality environments
  • Partner with global peers to drive culinary innovation and consistency in food quality, safety, and sustainability standards
  • Lead the strategy and implementation of onsite food and beverage programs
  • Develop and implement service tiers tailored to site size and function
  • Drive culinary innovation and optimization in partnership with vendors
  • Ensure vendor excellence in food quality, safety, presentation, and sustainability
  • Own culinary amenity budgets across sites, including capital and operational spend
  • Lead vendor selection, onboarding, and performance management including assurance of all necessary licenses
  • Oversee contract compliance and service level delivery
  • Serve as a liaison between the European region and the global team, ensuring regional execution supports global transformation goals and standards
  • Adapt hospitality program and strategy to reflect regional preferences and cultural nuances
  • Ensure consistent service delivery across insourced, outsourced, and landlord-provided models
  • Align regional execution with transformation goals

Skills

Workplace Hospitality
Culinary Expertise
Hospitality Services
Employee Wellbeing
Sustainability
Hybrid Work Models
Program Management
Stakeholder Collaboration
Strategic Planning
Culture Advocacy

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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