Director, Video Sales - Amazon at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Smart Home, Security, RetailIndustries

Requirements

Bachelor's Degree
8+ years in business-to-business retail sales management
5+ years in ecommerce sales or marketing
3+ years people management experience
Deep understanding of e-commerce, digital media, and retail video sales ecosystems
Strong capability to interpret data-driven insights, assess P&L performance, and make informed decisions that drive profitability and operational excellence

Responsibilities

Provide cross-functional strategic leadership to optimize the performance and profitability of Amazon.com’s account portfolio, ensuring alignment with corporate objectives and customer success metrics
Develop and execute comprehensive account growth strategies that identify, prioritize, and capitalize on new business opportunities across regional, national, and international markets
Champion customer-centric initiatives, proactively discovering evolving client needs and driving innovative solutions to enhance satisfaction and retention
Lead the retail Video sales strategy in collaboration with the Regional Sales Director and the broader Retail Sales Leadership Team, establishing performance targets and monitoring execution
Direct the development of annual and quarterly business plans for the Video Services portfolio, integrating market analysis, competitive intelligence, and emerging technology trends
Drive cross-functional collaboration across sales, marketing, product management, and customer experience teams to ensure cohesive strategy execution and market impact
Partner with Residential Services leadership to align objectives, share insights, and deliver integrated strategies that strengthen overall Video Services business performance
Monitor and analyze key performance indicators (KPIs), forecast growth opportunities, and identify risk areas, presenting insights to executive leadership
Maintain strong industry relationships and influencing market positioning through data-driven insights and strategic partnerships
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values

Skills

Key technologies and capabilities for this role

Strategic LeadershipAccount ManagementSales StrategyBusiness PlanningMarket AnalysisCompetitive IntelligenceKPI MonitoringCross-functional CollaborationCustomer Relationship ManagementForecasting

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills and experiences are required for the Director, Video Sales role?

The role requires strategic leadership in sales, account growth strategy development, customer-centric initiative championing, cross-functional collaboration, KPI analysis, and team leadership including performance management.

What is the team structure like for this position?

The role involves leading a high-performance team in collaboration with the Regional Sales Director, broader Retail Sales Leadership Team, and Residential Services leadership, while driving performance management and employee development.

What makes a strong candidate for this Director position?

Strong candidates will have experience in strategic sales leadership, developing business plans, cross-functional collaboration, KPI monitoring, industry relationship building, and leading high-performance teams with a focus on performance management.

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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