Lead Community Manager, Trust & Safety
RasaSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Video Games, GamingIndustries
Requirements
- 8+ years of experience in Trust & Safety, with demonstrated interest and ability in Content Moderation, Anti-Abuse, Compliance and/or Product Management, with at least 3+ years in leadership roles
- Proven experience building and scaling enforcement teams and systems, including anti-abuse, anti-fraud, content moderation, and/or compliance programs
- Deep understanding of global regulatory landscapes impacting digital products (e.g., relevant regulations)
- Strong mix of strategic leadership, product thinking, regulatory expertise, and operational rigor
- Proven track record of leading enforcement and compliance programs in a fast-moving tech ecosystem
Responsibilities
- Lead global enforcement strategy for compliance, content moderation, player safety, and platform integrity
- Define and own the vision, roadmap, and operating model for Trust & Safety enforcement tooling and infrastructure
- Establish consistent standards, escalation protocols, and quality frameworks for enforcement actions
- Partner with Ops teams to ensure scaled moderation workflows meet both internal policy and regulatory obligations
- Anticipate emerging risks and regulatory requirements, ensuring proactive adaptation in enforcement systems and workflows
- Collaborate with Product and Engineering to embed safety and compliance controls into product design
- Drive transparency and accountability through metrics, reporting, and stakeholder communication
- Build and manage a team of T&S product managers, enforcement leads and safety analysts
- Develop talent and foster a culture of responsibility, resilience, and continuous learning within the T&S org
- Partner with product, policy, engineering, legal, and operations teams to define and operationalize enforcement frameworks, drive product compliance initiatives, and oversee the execution and analysis of content moderation, anti-abuse, and compliance, at scale
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the location or work arrangement for this role?
This information is not specified in the job description.
What is the salary or compensation for this position?
This information is not specified in the job description.
What skills and experience are required for this role?
The role requires strategic leadership, product thinking, regulatory expertise, and operational rigor, with a proven track record of leading enforcement and compliance programs in a fast-moving tech ecosystem.
What is the company culture like at 2K?
2K emphasizes building safe, inclusive, and resilient communities for players who build communities, tell stories, and form lasting connections, while taking responsibility for platform safety and regulatory compliance.
What makes a strong candidate for this Director role?
A strong candidate has a proven track record of leading enforcement and compliance programs in a fast-moving tech ecosystem, along with strategic leadership, product thinking, regulatory expertise, and operational rigor.
2K
Develops and publishes interactive video games
About 2K
2K develops and publishes interactive entertainment, focusing primarily on video games for a wide audience that includes casual gamers, hardcore enthusiasts, and professional eSports players. The company collaborates with well-known game development studios like Supermassive Games and Firaxis Games to create popular titles such as "The Quarry" and "TopSpin 2K25." 2K's games are available through digital downloads and physical copies, and they also generate revenue from downloadable content (DLC), in-game purchases, and exclusive content partnerships. This diverse revenue model, along with their strong collaborations, sets 2K apart from competitors in the video game publishing industry. The company's goal is to deliver high-quality, engaging gaming experiences that appeal to a broad range of players.
Novato, CaliforniaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Software, GamingIndustries
1,001-5,000Employees
Benefits
Health Care Benefits
Health Savings Account (HSA) Including Company Contribution
Employee Stock Purchase Plan
401k Retirement Plan
Life and Disability Benefits
Group Legal Plan
Wellbeing Program
Childcare Benefits
Flexible Spending Account (FSA)
Generous Compassionate Leave
Companywide End of Year Break
Risks
Denuvo in NBA 2K25 may cause performance issues, sparking community backlash.
Project Ethos faces challenges in a saturated free-to-play shooter market.
High expectations for FIFA 2K25 could pressure 2K to compete with EA's FIFA series.
Differentiation
2K collaborates with top-tier studios like Supermassive Games and Firaxis Games.
2K's diverse portfolio includes sports, horror, and simulation games.
2K's partnerships with major sports leagues enhance brand visibility and engagement.
Upsides
2K's acquisition of the FIFA license opens new market opportunities.
Project Ethos aligns with successful free-to-play models like Fortnite.
Mobile gaming expansion with NFL 2K Playmakers taps into a growing market.
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