Director, Regional Relationship Manager at Capital One

Phoenix, Arizona, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Auto FinanceIndustries

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 2 years experience managing teams or people in the financial services industry
  • At least 2 years of experience within the auto finance industry
  • At least 2 years credit underwriting experience in indirect lending
  • Well-developed capacity to analyze and organize a sales team of inside sales representatives, including time management, account management, problem solving, and customer interaction skills
  • Ability to work independently and in collaboration with others on assigned tasks and projects while meeting all deadlines
  • Ability to engage directly and effectively with Key Customers to build strong relationships and generate incremental originations volumes

Responsibilities

  • Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized
  • Responsible for coaching of a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives
  • Responsible for coordinating activities and partnering with the Sales Management team to obtain maximum efficiencies in production
  • Provides oversight on policy and procedure adherence and ensures compliant actions

Skills

Team Management
Sales Management
Credit Underwriting
Indirect Lending
Auto Finance
Account Management
Customer Relationship Management
Time Management
Problem Solving

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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