Director, Product Management at Fidelity Investments

Durham, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, FinTechIndustries

Requirements

Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and six (6) years of experience as a Director, Product Management (or closely related occupation) designing, developing, and providing production support for digital products
Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Information Management, Business Administration, or a closely related field and four (4) years of experience as a Director, Product Management (or closely related occupation) designing, developing, and providing production support for digital products
Demonstrated Expertise writing SQL scripts -- select, joins, aggregation, and grouping -- to query data; and using SQL Developer, AQT, or TOAD to baseline product functionality, validate product enhancements, and measure the impact of product enhancements using data in Snowflake
Demonstrated Expertise articulating technical drawings and system interactions using MS Visio, Mural, Miro, or FIGMA to improve collaboration between business, architecture, and development teams
Demonstrated Expertise using business intelligence and business analytics tools -- Tableau, PowerBI, Qlik Sense, or Qualtrics -- to analyze and summarize product metrics, key customer feedback indicators, and associate sentiment for product stakeholders and leadership
Demonstrated Expertise analyzing microservices (REST/SOAP) and parsing JSON; and using API tools -- Insomnia, Postman, Bruno, SoapUI, or SPLUNK -- to capture the technical documentation for development and architecture teams, confirm the quality of product enhancements delivered, and provide production support post deployment of product features

Responsibilities

Creates world class digital experiences at scale
Integrates deep research and industry awareness to impact product strategy
Ensures focus on great customer experiences during design of products
Collaborates with technical teams to translate product vision into reusable business capabilities
Drives implementation across all customer and associate touchpoints
Analyzes feedback from stakeholders to continually improve products, services and experiences
Incorporates customer listening posts to ensure the business requirements meet customer needs
Identifies opportunities for reusable and scalable solutions based on customer patterns
Defines business requirements for stakeholders and technical partners, anticipated customer needs and business priorities
Collaborates across multiple stakeholders including business users, architecture, and development teams across Fidelity to continuously enhance the product and services
Measures impact to business outcomes and tracks progress towards key results/organizational priorities
Interacts with various stakeholders to assess business needs and analyzes and documents system functionalities
Creates technical documentation to capture requested functionality for new applications or any enhancements to existing applications
Analyzes and provides necessary technical and functional documentation to enterprise architects/technology partners for review and sign-off on implementation approaches

Skills

Key technologies and capabilities for this role

Product ManagementDigital ProductsProduct StrategyCustomer ExperienceBusiness RequirementsTechnical DocumentationStakeholder CollaborationAgile Methodologies

Questions & Answers

Common questions about this position

What education and experience are required for this Director, Product Management role?

A Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field with six years of experience as a Director, Product Management designing and developing digital products is required, or alternatively a Master’s degree with four years of such experience.

What specific technical skills are needed for this position?

Demonstrated expertise is required in writing SQL scripts (select, joins, aggregation, grouping) using tools like SQL Developer, AQT, or TOAD with Snowflake data; articulating technical drawings using MS Visio, Mural, Miro, or FIGMA; and using BI tools like Tableau, PowerBI, Qlik Sense, or Qualtrics.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Director, Product Management position?

Strong candidates will have the required education and experience in product management for digital products, plus demonstrated expertise in SQL scripting with Snowflake, diagramming tools like Visio or Figma, and BI analytics tools like Tableau or PowerBI.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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