Airwallex

Director, Product Design

Melbourne, Victoria, Australia

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Enterprise SoftwareIndustries

Requirements

Candidates must have over 8 years of experience as a UX/Product designer, with at least 4 years in a leadership role managing designers. Experience in a fast-paced tech start-up environment is essential, along with strong product logic and first principle thinking. They should be able to thrive in ambiguous project contexts and have a solid track record of project management and delivery. An outcome-oriented mindset is necessary, and while financial industry experience is a plus, intellectual curiosity is crucial. Candidates should possess expertise with design tools like Figma and have a strong portfolio showcasing project experience with both UI and UX design for responsive web platforms.

Responsibilities

The Director of Product Design will develop an in-depth understanding of platform products and lead strategic design projects that shape key customer experiences. They will work with cross-functional teams to understand user needs and develop innovative design solutions. The role requires navigating ambiguity and exploring the competitive landscape to achieve product market fit. The director will mentor a team of product designers, oversee the end-to-end user experience designs, provide actionable feedback, and establish a design system to ensure consistency and high quality across products. Additionally, they will build a robust design team and culture within the organization.

Skills

Product Design
User Experience
UX
User Research
Mentorship
Leadership
Cross-functional Team Collaboration
Stakeholder Management
JTBD
Design Systems

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Key Metrics

Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.

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