Barcelona, Catalonia, Spain
Key technologies and capabilities for this role
Common questions about this position
Candidates need 5+ years in venture building, product strategy, corporate innovation, or startup leadership, with proven success in taking ideas from concept to MVP, plus experience in at least two of iGaming, Crypto, or Digital Marketing.
The role requires leadership to inspire cross-functional teams and EiRs, strategic thinking with strong business judgment, execution discipline in lean experimentation, and presentation skills for leadership/board level communications.
This information is not specified in the job description.
This information is not specified in the job description.
A strong candidate has an entrepreneurial mindset, is structured yet comfortable with ambiguity, excels in leadership, strategic prioritization, and execution discipline, and brings relevant industry experience.
Provides insights into customer operations workflows
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.