Sr. Automation & Process Specialist
ThumbtackSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Venture Studio, Fintech, TechnologyIndustries
Requirements
- 5+ years in venture building, product strategy, corporate innovation, or startup leadership with proven success in taking ideas from concept to MVP
- Ability to inspire and manage cross-functional teams and EiRs, and to communicate effectively with senior leadership
- Strong business judgment and prioritization skills across multiple opportunities
- Skilled in lean experimentation, rapid validation, and portfolio decision-making
- Comfortable presenting at leadership/board level with clear data-driven recommendations
- Experience in at least two of the following sectors: iGaming, Crypto, or Digital Marketing
- Entrepreneurial, structured mindset, comfortable with ambiguity while creating clarity for others
Responsibilities
- Pipeline Ownership – Maintain and further develop a structured venture funnel (intake, prioritization, governance)
- Entrepreneur Management – Source, vet, and guide EiRs, pairing them with high-potential ideas
- Governance & Stakeholder Management – Prepare and present venture cases to the senior executive team, ensuring transparent decisions on advancing, pivoting, or shutting down opportunities
- Venture Criteria – Apply a clear framework for evaluating ideas, determining when to advance, pivot, or discontinue them, and continuously improve this framework based on experience
- Ideas & MVP Development & Validation – Oversee research, customer discovery, and MVP design with Product, Growth, and Engineering
- Alignment – Ensure new ventures leverage Find.co’s strengths, assets, and strategic priorities
- Portfolio Reporting – Track KPIs, generate insights, and communicate progress to senior leadership
- Team Leadership – Manage a compact New Ventures team (e.g. Product Manager, Growth Marketing, etc.), fostering a culture of speed, experimentation, and accountability
Skills
Venture Building
Product Strategy
Corporate Innovation
Startup Leadership
MVP Development
Customer Discovery
Team Leadership
Stakeholder Management
Pipeline Management
KPI Tracking
Entrepreneur Management
Governance
Fin
Provides insights into customer operations workflows
About Fin
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.
Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees
Benefits
Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k
Risks
Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.
Differentiation
Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.
Upsides
Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.
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