Director of Robotics Operations at Scale AI

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics, Artificial Intelligence, Data Annotation, BiotechnologyIndustries

Requirements

Candidates must possess over 10 years of experience in operations, logistics, robotics, or related fields, with a proven track record of leading large, cross-functional teams. Demonstrated ability to manage and scale hybrid workforces, including full-time staff and distributed independent contractors, is essential. Experience in building and running on-site physical operations, executing complex programs with cross-functional collaboration, and managing technical operational workflows involving both hardware and software is required. Technical fluency and a data-driven mindset are necessary, with SQL or Python experience being a strong plus. Experience operating in international markets, particularly LATAM, including field deployments, compliance, and vendor management, is also required, alongside strong systems thinking, process design, problem-solving skills, high operational rigor, and a drive for continuous improvement.

Responsibilities

The Director of Robotics Operations will own and scale the full operations lifecycle for robotics data collection, from onsite physical setups to distributed contractor management and post-processing annotation pipelines. This role involves leading a diverse team including Site Operations Leads, Strategic Project Leads, Engagement Managers, and Program Managers. Responsibilities include managing large networks of independent contributors globally to execute high-volume data collection at scale, and building and operationalizing high-throughput, high-quality workflows across robotics programs. The Director will collaborate closely with Robotics Field Engineers and partner cross-functionally with Go-To-Market, Engineering, and Solutions teams to ensure successful execution of complex, customer-facing projects. Key performance indicators (KPIs) such as throughput, yield, cost per hour of data, and turnaround times will be defined and owned. The role also entails solving operational bottlenecks, scaling infrastructure to support rapid growth, and operating with urgency and clarity to drive execution while continuously improving workflows and systems.

Skills

Robotics Operations

Data Collection

Annotation Workflows

Lab Operations

Contributor Network Management

Scalable Systems

Operations Management

Performance Metrics (KPIs)

Process Optimization

Cross-functional Collaboration

Project Management

Team Leadership

Scale AI

AI platform for data and models

About Scale AI

Scale AI provides a platform that helps businesses develop AI applications by utilizing their enterprise data to customize generative models. The platform includes tools for collecting, curating, and annotating data, as well as features for evaluating and optimizing models. Scale works with a variety of clients, including major tech companies like Microsoft and Meta, government agencies such as the U.S. Army and Airforce, and startups like Brex and OpenSea. What sets Scale apart from its competitors is its comprehensive suite of tools and services that focus on safely unlocking the value of AI. The company's goal is to enhance the performance of advanced language models and generative models, making AI more accessible and effective for its clients.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$1,558.9MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, Dental & Vision Coverage - Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options.

Easy to use 401(K) - Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings.

Wellness Fund - We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more.

Virtual Social Activities - Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships.

Learning & Development - We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey.

Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.

Generous Paid Time Off - Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed.

Commuter Benefits - Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute.

Parental Leave - Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.

Risks

Legal issues over labor practices could harm Scale AI's reputation and financial standing.

Controversial stance on DEI may deter potential talent and partnerships, affecting growth.

Expansion in San Francisco could increase operational costs amid uncertain economic conditions.

Differentiation

Scale AI offers comprehensive data annotation for AI, unlike competitors focusing on single modalities.

The platform supports diverse clients, from tech giants to government agencies, enhancing its versatility.

Scale AI's commitment to AI safety initiatives sets it apart in responsible AI development.

Upsides

Growing demand for AI data annotation boosts Scale AI's market potential and client base.

Expansion into defense applications opens new revenue streams and strategic partnerships.

Partnerships with AI safety organizations enhance Scale AI's reputation as a responsible AI leader.

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