Director of Product, Fraud and Risk at Goodleap

San Francisco, California, United States

Goodleap Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Sustainable Energy, Clean TechnologyIndustries

Requirements

  • 10+ years of fraud, risk, identity, or trust & safety product experience in fintech, banking, lending, payments, or consumer finance
  • Proven success designing fraud/risk systems, working with DS/ML teams, and shipping high-impact risk products at scale
  • Deep understanding of fraud vectors (ATO, synthetic identities, mule accounts, friendly fraud, credit abuse, chargebacks)
  • Experience with KYC/AML, sanctions, adverse media, dispute regulations, and compliance alignment
  • Strong analytical abilities, fluent with metrics, funnels, decision trees, and interpreting model outputs
  • Ability to lead teams, influence senior stakeholders

Responsibilities

  • Set and drive the end-to-end fraud and risk product strategy across credit products, consumer payments, and the homeowner app, delivering strong protection without compromising experience
  • Own the roadmap for fraud detection and risk scoring systems, and partner closely with Engineering and Data Science to advance models, rules, and real-time defenses
  • Partner with Security to strengthen identity and account integrity, shaping product-side risk controls (KYC/KYB, device intelligence, behavioral signals) that mitigate synthetic IDs, ATO, and mule activity
  • Lead the strategy to prevent fraud-driven disputes and chargebacks by strengthening upstream controls, improving decisioning logic, and reducing opportunities for abuse before they reach Operations
  • Analyze fraud patterns, model performance, losses, and false positives, and make sharp, data-driven decisions that reduce fraud while preserving customer experience
  • Manage key vendor relationships and evaluate new technologies, signals, and platforms that can strengthen our fraud and risk defenses
  • Collaborate with Compliance and Legal to ensure fraud and risk systems meet regulatory requirements and are audit-ready
  • Communicate risks, trends, and mitigation plans to senior leadership with clarity, urgency, and high signal

Skills

Product Management
Fraud Detection
Risk Management
Fintech
AI
Decisioning Systems
Roadmap Planning
Business Intelligence
Credit Products
Payments

Goodleap

Marketplace for sustainable home upgrades and financing

About Goodleap

GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.

Roseville, CaliforniaHeadquarters
2003Year Founded
$778.2MTotal Funding
DEBTCompany Stage
Energy, Fintech, Social Impact, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours

Risks

Emerging fintech companies offering similar solutions could erode GoodLeap's market share.
Rising interest rates may reduce the affordability of GoodLeap's financing options.
Direct-to-consumer solar panel sales could threaten GoodLeap's traditional financing model.

Differentiation

GoodLeap offers a seamless point-of-sale platform for sustainable home upgrades.
The company partners with over 18,000 professionals nationwide for home improvement solutions.
GoodLeap supports GivePower, donating to sustainable energy projects with every transaction.

Upsides

GoodLeap closed a $470 million securitization backed by sustainable home improvement loans in 2023.
The company raised $800 million to expand in a $430-billion-per-year market.
Increased consumer interest in energy-efficient upgrades boosts demand for GoodLeap's financing options.

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