Director Complex Claims Severity, Retail at AIG

Dallas, Texas, United States

AIG Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Property InsuranceIndustries

Requirements

  • Multiline claims adjuster experience is a plus
  • Significant work experience in claims, preferably handling first party claims
  • Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred
  • Multinational claim handling is a plus
  • Ability to communicate information clearly and concisely both orally and in writing
  • Strong interpersonal skills
  • Effective time management and organizational skills
  • Proficient computer skills
  • Detailed oriented
  • Problem solving skills
  • Self-motivated, proactive, and forward thinking skills
  • Some travel is required

Responsibilities

  • Provide superior customer service and investigate first party commercial property claims
  • Coverage review and determination on all files
  • Work with experts on construction, accounting, cause and origin etc
  • Negotiate settlement with insureds and attorneys
  • Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues
  • Manage litigation files with proper direction
  • Oversee complex commercial property insurance losses
  • Balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, judgment, and a risk mindset
  • Take ownership for key outcomes

Skills

Key technologies and capabilities for this role

Commercial Property ClaimsFirst Party ClaimsCoverage ReviewClaims InvestigationNegotiationLitigation ManagementConstruction ExpertiseAccountingCause and OriginBusiness InterruptionInland MarineBoiler & MachineryBuilders RiskReinsuranceMultinational Claims

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires team members to be primarily in the office to support in-person collaboration, which is a vital part of AIG's culture.

What experience is required for this role?

Significant work experience in claims, preferably handling first party claims, is required. Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred, along with multiline claims adjuster experience as a plus.

What skills are needed to succeed in this position?

Candidates need to be detailed oriented with problem solving skills, self-motivated, proactive, and forward thinking. Strong interpersonal skills, effective time management, organizational skills, clear communication both orally and in writing, and proficient computer skills are also required.

What is the company culture like at AIG?

AIG values in-person collaboration as a vital part of its culture to work together effectively and create a supportive, connected environment for the team and clients.

What benefits does AIG offer?

AIG provides a comprehensive Total Rewards Program that includes benefits focused on health, wellbeing, financial security, and professional development for employees and their families.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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