Director, Communications Walmart Global Press Office at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, CommunicationsIndustries

Requirements

  • Experience in tech and/or product communications, both in-house and at a big agency
  • Confident storyteller, creative thinker, and innovator, energized by shaping the technology narrative of a Fortune 1 enterprise
  • Strong relationships with national technology and business media, with the ability to define and protect stories through media relations
  • Strong business acumen and an ability to connect the dots between innovation and impact
  • Success navigating highly matrixed organizations and able to gain consensus among large groups
  • Extremely high standards and care about the details
  • Proven track record of exceeding goals and expectations, moving with speed and flexibility
  • Collaborative mindset

Responsibilities

  • Lead Press Office Operations: Serve as the company’s primary point of contact for incoming media inquiries—fielding calls, triaging requests, drafting and delivering statements, and ensuring timely, accurate, and consistent responses aligned with company priorities
  • Proactively position Walmart’s perspectives with journalists and influencers, securing coverage that supports and protects the company’s reputation
  • Oversee the development and dissemination of stories that reinforce a unified enterprise narrative and highlight Walmart’s role as a people-led, tech-powered omnichannel retailer
  • Monitor reputational risk and lead response efforts in times of high visibility, managing holding statements, Q&As, and rapid-response materials
  • Serve as a strategic counselor and partner to executive leadership, providing guidance on sensitive issues and preparing leaders for high-profile media engagements
  • Develop and implement a comprehensive media training program for senior leaders across the company
  • Lead, mentor, and inspire a high-performing team of communications professionals, fostering an environment of accountability, creativity, and collaboration
  • Set clear priorities, KPIs, and success measures; evaluate performance and continuously improve outcomes
  • Partner cross-functionally with Legal, Operations, Marketing, and Executive leadership to ensure responses are accurate, legally sound, and reputation-enhancing
  • Leverage media monitoring, competitive analysis, and audience insights to anticipate trends, uncover opportunities, and strengthen Walmart’s communications strategy

Skills

Media Relations
Press Office Operations
Reputational Risk Management
Crisis Communications
Proactive Media Positioning
Executive Communications
Rapid Response
Stakeholder Management
Journalist Relations
Strategic Communications

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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