Digital Security & Privacy Operations Leader – Europe at Alcon

Warsaw, Woj. Mazowieckie, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Digital HealthIndustries

Requirements

Bachelor’s degree in computer science, or Information Security/Privacy, or related field
Master’s or advanced degree in a related field would be an advantage
Fluency in English, Spanish (verbal and written) and/or additional languages
One or more of the following industry certifications: Certified Information Privacy Professional (CIPP), Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor

Responsibilities

Lead customer engagements and ensure product security and privacy requirements are addressed in collaboration with cross-functional teams
Coordinate responses to customer inquiries/questionnaires regarding the security, privacy, and technical controls embedded in Alcon products, including post-market activities
Support product security incident and vulnerability response in collaboration with the Product Security function
Design processes that both leverage existing tools and new ones to support customers
Create KPIs and tools to measure customer support efforts
Proactively identify and facilitate internal resolution of customers’ concerns about the controls and processes engineered into our products
Identify documentation gaps, develop and/or partner, and maintain documentation, tools, and methodologies to support customers
Identify opportunities and take proactive actions in line with the continuous improvement disposition of the function
Serve as liaison to customers during threat disclosure, breach notifications, etc., according to Alcon’s policies, procedures, and guidance of R&D Product Security, Enterprise Cybersecurity, Legal, and the Global Data Privacy functions
Serve as a customer advocate resource for control enhancements across Alcon’s portfolio of Digital Health products and services
Stay current with latest and emerging digital security and privacy technologies and solutions
Conduct regional/global leadership meetings, customer visits, attend conferences, etc

Skills

Product Security

Data Privacy

Incident Response

Vulnerability Management

Customer Engagement

Cross-functional Collaboration

KPI Development

Documentation

Threat Disclosure

Breach Notification

Cybersecurity

Digital Health

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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