Digital Product Manager - Money Movement (Remote) at M&T Bank

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's degree and a minimum of 4 years’ digital, product management, financial, strategy and/or operations experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ digital, product management, financial, strategy and/or operations experience
Able to secure and maintain work authorization without company sponsorship (e.g., no visa sponsorship, STEM OPT, I-20 for CPT, TN employer)
Strong interpersonal skills
Strong verbal and written communication skills
Strong analytical skills
Excellent critical thinking skills
Excellent problem-solving skills
Demonstrated financial analysis skills
Demonstrated process improvement skills

Responsibilities

Responsible for overall oversight of assigned digital capabilities to ensure platform stability, value delivery and regulatory and/or internal control environment compliance
Serve as subject matter expert for Digital Money Movement in Consumer, Business and Wealth segments understanding the payment rails, customer transaction needs and industry roadmap to influence development of Bank’s strategy and roadmap
Lead business case development and stakeholder alignment for delivering value through digital capabilities to improve customer experience and drive business growth
Define, implement and monitor payment processing controls
Identify, track and socialize key performance indicators (KPIs) and customer/business insight from the KPIs
Define product positioning and Marketing needs to drive engagement and adoption
Manage key vendor relationships/contracts and identify opportunities for additional partnerships
Understand and manage product risk, inclusive of all phases of product lifecycle and all pillars of risk to protect the Bank
Provide ongoing support and resolution of issues with digital products or services
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis
Identify risk-related issues needing escalation to management
Provide on-call support for Incident Management and other platform support activities
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Provide training and mentoring to less experienced team members
Promote an environment that supports belonging and reflects the M&T Bank brand
Complete other related duties as assigned

Skills

Digital Product Management

Money Movement

Payment Rails

Product Strategy

Business Case Development

Stakeholder Management

KPIs

Vendor Management

Product Risk Management

Customer Experience

Regulatory Compliance

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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