Developer Advocate - NA Remote

Job Description: Developer Advocate

Employment Type: Permanent Full Time Employee

Position Overview

Aircall is seeking a Developer Advocate to support technology partners in building top-tier integrations and actively engage with the broader developer community. This hybrid role is crucial for establishing Aircall as a platform that developers are excited to build on, driving growth through helpful resources, inspiring events, and dedicated community support. Your expertise in APIs and integrations will inspire and support partners and developers in creating innovative solutions using Aircall’s platform, fostering a strong developer community and ecosystem.

About Aircall

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City), Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall

At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

Our integration partners are at the heart of our business and a driving force behind our growth and innovation. Our mission is to deliver the best-in-class developer experience—removing friction through intuitive onboarding, clear documentation, and robust, easy-to-use APIs.

Key Responsibilities

• Support and guide partners and developers building, testing, and optimizing integrations with Aircall, providing insights, assets, and troubleshooting support as needed.
• Work closely with internal teams to maintain and expand our Developer Portal, SDKs, and public API resources.
• Own, maintain, and expand integration knowledge resources to ensure internal teams and customers have complete, accurate information.
• Develop code and content that empowers developers to succeed with Aircall, fostering genuine engagement that drives our business.
• Determine how to scale our developer relations efforts as we find success and identify the most effective and efficient ways to reach and support even more developers.
• Serve as the voice of developers within Aircall. Collect feedback, uncover pain points, and advocate for enhancements to our products, documentation, and overall developer experience.
• Actively participate in developer forums, social media groups, and online communities by answering questions and generating relevant discussions related to our audience.

Qualifications: Must Have

• Solid understanding of integration development and APIs.
• Ability to quickly write code examples, demos, and sample integrations to help other developers understand and adopt our APIs.
• Excellent skills in building and maintaining strong relationships with external partners and developers, offering both technical guidance and strategic insight.
• Self-driven, organized, and able to thrive in fast-paced, constantly evolving environments.
• Curiosity about the business side of partnerships and a desire to understand the market.