Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Ability to slice, package, weigh, and sell deli products including meats and cheeses
- Knowledge of food safety, food freshness, and product handling policies and procedures
- Ability to operate and handle deli equipment in accordance with safety policies and procedures
- Commitment to maintaining honesty, integrity, and a friendly, positive attitude
- Ability to work collaboratively in a team environment embracing inclusion and diversity
- At least 18 years old for 401(k) eligibility (implied general eligibility)
Responsibilities
- Provides a high level of customer service to Members, answers questions, recommends deli items, answers calls, and takes special orders
- Slices, packages, and weighs deli products including cheeses and meats; helps Members select products; samples products; prepares and packages special orders and party trays
- Receives and inspects deli shipments; displays, stocks, rotates, and stores deli products following policies
- Ensures all products are fresh and meet quality standards; checks for out-of-date products daily and follows salvage procedures
- Ensures deli cooler shelves and display cases have a wide variety of product; stocks and rotates items as necessary
- Operates and handles deli equipment safely
- Cleans and sanitizes deli equipment and food surfaces throughout the department, including rotisserie ovens, cooking utensils, refrigerated cases, and the deli cooler
- Ensures scale systems are in proper working order (inferred from context)
- Maintains presentation and cleanliness of the deli, including display cases
- Supports club policies, procedures, compliance, GOLD Member Standards (Greet, Anticipate, Appreciate), and club standards for stocking, signage, cleanliness, and organization
- Resolves member concerns, ensures a safe and positive environment, and escalates issues as appropriate
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for the Deli Clerk position?
Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).
Is this a full-time or part-time position?
This is a part-time position.
What are the main responsibilities of a Deli Clerk?
Responsibilities include slicing, packaging, weighing, and selling deli products like meats and cheeses, maintaining the presentation and cleanliness of the deli and display cases, and providing assistance to members.
What is the company culture like at BJ's Wholesale Club?
BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and a member-focused positive attitude.
What makes a strong candidate for the Deli Clerk role?
Strong candidates provide high-level customer service, answer questions, recommend products, maintain cleanliness and presentation, support club policies, ensure safety, embrace teamwork and inclusion, and commit to GOLD Member Standards like Greet, Anticipate, Appreciate.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage