Default template at Shiftsmart

New York, New York, United States

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$90,000 – $145,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

2-4+ years of experience
Self-starter with potential, motivation, and ambition to grow in a fast-paced environment
Results driven with a track record of hitting or exceeding targets and persisting despite obstacles
Problem solver who thrives in solving problems, learns and adapts quickly, and synthesizes abstract into concrete
Highly organized, plans and executes in a structured way, brings formality to ambiguity, ruthlessly prioritizes
Independent, able to function with high autonomy once given a playbook
Based in New York City (HQ) with typically 3+ days per week in the office
Proficiency with tools like Google Sheets and SQL

Responsibilities

Own marketplace targets for launch deals to ensure high-quality fulfillment for customers
Execute scaled tactics (onboarding campaigns, marketplace analytics, bonuses/incentives) and hands-on tactics (assisted partner conversion, targeted bonuses) to deliver 100% fill rate on newly launched deals
Use tools like Google Sheets, SQL, and additional resources to gather and analyze data, develop insights, and inform decisions
Monitor and triage in-shift issues, taking action where possible and escalating when required

Skills

SQL

Google Sheets

Data Analysis

Marketplace Analytics

Shiftsmart

Connects workers with flexible job opportunities

About Shiftsmart

Shiftsmart connects workers with flexible job opportunities in the gig economy, primarily serving large brands, government agencies, and nonprofit organizations. Its platform allows businesses to post shift requirements, which workers can browse and select based on their availability. This model is especially useful for industries like retail, hospitality, and customer service that need a flexible workforce. Shiftsmart generates revenue by charging businesses a fee for platform usage, which can be subscription-based or per-shift. The company also offers premium services such as workforce management tools and compliance audits. Additionally, through its "Get Shift Done" initiative, Shiftsmart has provided over 500,000 hours of work to nonprofits, helping stabilize wages and support food-insecure families. The goal of Shiftsmart is to create a more efficient labor market by providing businesses with scalable workforce solutions while giving workers greater control over their schedules.

New York City, New YorkHeadquarters

2015Year Founded

$114.3MTotal Funding

SERIES_BCompany Stage

Consulting, Social ImpactIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Parental Leave

Unlimited Paid Time Off

Flexible Work Hours

Pre-tax Commuter Benefits

Risks

Increased competition from platforms like Uber Works and Wonolo threatens Shiftsmart's market share.

Potential regulatory challenges could increase operational costs for Shiftsmart.

Economic downturns may reduce business spending on temporary labor, affecting Shiftsmart's revenue.

Differentiation

Shiftsmart connects part-time workers with open shifts across multiple platforms.

The platform offers flexible job opportunities for large brands, government agencies, and nonprofits.

Shiftsmart's digital platform acts as a marketplace for shifts, enhancing workforce management.

Upsides

Shiftsmart raised $95M in Series B funding, boosting its growth potential.

The rise of remote work technology expands Shiftsmart's reach and job diversity.

Increased demand for flexible work arrangements drives growth in gig economy platforms like Shiftsmart.

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