Director of Marketplaces
TrueworkSalary not specified
Full Time
Expert & Leadership (9+ years)
$90,000 – $145,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- 2-4+ years of experience
- Self-starter with potential, motivation, and ambition to grow in a fast-paced environment
- Results driven with a track record of hitting or exceeding targets and persisting despite obstacles
- Problem solver who thrives in solving problems, learns and adapts quickly, and synthesizes abstract into concrete
- Highly organized, plans and executes in a structured way, brings formality to ambiguity, ruthlessly prioritizes
- Independent, able to function with high autonomy once given a playbook
- Based in New York City (HQ) with typically 3+ days per week in the office
- Proficiency with tools like Google Sheets and SQL
Responsibilities
- Own marketplace targets for launch deals to ensure high-quality fulfillment for customers
- Execute scaled tactics (onboarding campaigns, marketplace analytics, bonuses/incentives) and hands-on tactics (assisted partner conversion, targeted bonuses) to deliver 100% fill rate on newly launched deals
- Use tools like Google Sheets, SQL, and additional resources to gather and analyze data, develop insights, and inform decisions
- Monitor and triage in-shift issues, taking action where possible and escalating when required
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the Marketplace Associate role?
The salary range is $90K - $145K.
Is this role remote or does it require office presence?
This role is based in New York City (HQ) with typically 3+ days per week in the office.
What skills and experiences are required for this position?
Candidates need 2-4+ years of experience, proficiency with tools like Google Sheets and SQL, and key competencies including being a self-starter, results-driven, problem solver, highly organized, and independent.
What is the company culture like at Shiftsmart?
Shiftsmart is a fast-paced, rapidly growing startup with a mission to build the Amazon of labor, emphasizing high-quality execution, autonomy, and thriving in ambiguity while serving major clients like Walmart and Starbucks.
What makes a strong candidate for this Marketplace Associate role?
Strong candidates are self-starters with 2-4+ years of experience, results-driven with a track record of hitting targets, problem solvers who adapt quickly, highly organized, and able to work independently in a fast-paced environment.
Shiftsmart
Connects workers with flexible job opportunities
About Shiftsmart
Shiftsmart connects workers with flexible job opportunities in the gig economy, primarily serving large brands, government agencies, and nonprofit organizations. Its platform allows businesses to post shift requirements, which workers can browse and select based on their availability. This model is especially useful for industries like retail, hospitality, and customer service that need a flexible workforce. Shiftsmart generates revenue by charging businesses a fee for platform usage, which can be subscription-based or per-shift. The company also offers premium services such as workforce management tools and compliance audits. Additionally, through its "Get Shift Done" initiative, Shiftsmart has provided over 500,000 hours of work to nonprofits, helping stabilize wages and support food-insecure families. The goal of Shiftsmart is to create a more efficient labor market by providing businesses with scalable workforce solutions while giving workers greater control over their schedules.
New York City, New YorkHeadquarters
2015Year Founded
$114.3MTotal Funding
SERIES_BCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees