De Novo Personal Banker II - Tucker, GA at Fifth Third Bank

Tucker, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Complete a 4-8 week onboarding and education program, including rotations in Operations and Sales & Service
Pass certification at the conclusion of the program to demonstrate skills for the Retail Personal Banker II role
Knowledge of consultative sales and service process, using prescribed tools
In-depth knowledge of Retail consumer and small business products/services
Ability to build customer profiles using Financial Needs Assessment
Commitment to risk management by following policies, elevating concerns, and driving positive customer experiences

Responsibilities

Create great customer experiences and grow a new De Novo branch from the ground up, starting with zero customers
Develop new relationships over the telephone or in person through consultative conversations and asking for referrals
Engage in outside business development alongside the Financial Center Manager
Sell a full range of banking products and services (deposits, loans, fee-based services) to meet customer needs
Focus on sales development, relationship building, cross-selling to existing customers, and customer retention
Provide specialized care and service to existing and prospective customers
Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for financial reviews
Conduct outside sales activities (e.g., Membership Advantage onsite presentations, business sales calls, community financial literacy)
Promote the consultative sales process and interact with staff for referral activity
Identify, assess, manage, monitor, and report risks while operating within the Bank's risk appetite

Skills

Key technologies and capabilities for this role

Consultative SellingSales DevelopmentRelationship BuildingBusiness DevelopmentRetail BankingDepositsLoansFee-Based ServicesCustomer Service

Questions & Answers

Common questions about this position

What is the salary for this De Novo Personal Banker II position?

This information is not specified in the job description.

Is this position remote or does it require working in an office?

This is an in-person role at a new branch location in Tucker, GA, involving building customer relationships over the telephone or in person and outside business development.

What skills are required for the Personal Banker role?

Key skills include consultative sales, relationship building, promoting banking products like deposits and loans, providing specialized customer service, and using prescribed sales tools while interacting with staff for referrals.

What is the training process like for this position?

Selected candidates complete a 4-8 week onboarding and education program with rotations in Operations and Sales & Service, ending in a certification to demonstrate skills for the Retail Personal Banker II role.

What makes a strong candidate for this De Novo Personal Banker role?

Strong candidates excel in sales development, consultative conversations, building relationships from scratch, and demonstrating skills through the certification program after onboarding.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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