De Novo Personal Banker II - Tucker, GA at Fifth Third Bank

Tucker, Georgia, United States

Fifth Third Bank Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
BankingIndustries

Requirements

  • Complete a 4-8 week onboarding and education program, including rotations in Operations and Sales & Service
  • Pass certification at the conclusion of the program to demonstrate skills for the Retail Personal Banker II role
  • Knowledge of consultative sales and service process, using prescribed tools
  • In-depth knowledge of Retail consumer and small business products/services
  • Ability to build customer profiles using Financial Needs Assessment
  • Commitment to risk management by following policies, elevating concerns, and driving positive customer experiences

Responsibilities

  • Create great customer experiences and grow a new De Novo branch from the ground up, starting with zero customers
  • Develop new relationships over the telephone or in person through consultative conversations and asking for referrals
  • Engage in outside business development alongside the Financial Center Manager
  • Sell a full range of banking products and services (deposits, loans, fee-based services) to meet customer needs
  • Focus on sales development, relationship building, cross-selling to existing customers, and customer retention
  • Provide specialized care and service to existing and prospective customers
  • Utilize CAMP and other approved marketing tools to proactively reach out to customers and set appointments for financial reviews
  • Conduct outside sales activities (e.g., Membership Advantage onsite presentations, business sales calls, community financial literacy)
  • Promote the consultative sales process and interact with staff for referral activity
  • Identify, assess, manage, monitor, and report risks while operating within the Bank's risk appetite

Skills

Consultative Selling
Sales Development
Relationship Building
Business Development
Retail Banking
Deposits
Loans
Fee-Based Services
Customer Service

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Paid Sick Leave
Paid Holidays
Performance Bonus
Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.
Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.
Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.
The bank emphasizes community engagement and financial education for client empowerment.
It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.
Partnerships with fintech enhance technological capabilities and customer experience.
Growing interest in sustainable finance attracts environmentally conscious customers.

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