Database Reliability Engineer III (Remote)
Crowdstrike- Full Time
- Senior (5 to 8 years)
Candidates should possess 8+ years of experience building successful production database systems handling terabytes of data, experience configuring and managing at least two of Cassandra, Couchbase, Redis, or MongoDB at scale, and experience managing database systems in a hybrid cloud environment. Familiarity with architectures that scale with volume and are fault-tolerant, along with experience in distributed persistent systems and asynchronous messaging, is also required.
The Senior Database Engineer will understand and design new highly-available and fault-tolerant cloud-based databases, participate in collaborative solution development, investigate complex problems and propose solutions, advocate for solutions to address capacity issues and minimize blast radius, work with database clients to optimize queries and evolve data models, automate database infrastructure, and participate in 24*7 oncall rotations to support production issues.
Digital customer engagement and communication tools
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.