Data Operations Analyst

New York, New York, United States

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$100,000 – $115,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail Technology, CommerceIndustries

Requirements

Candidates should have at least 1 year of relevant work experience, a demonstrated understanding of data integration and normalization, and excellent time management and organizational skills. Experience working in a collaborative environment, the ability to think creatively for problem-solving, and comfortability with external partner communications are also required. The role demands a deadline-driven, self-motivated, organized individual capable of multitasking.

Responsibilities

The Data Operations Analyst will drive company success by communicating effectively across levels and departments, interacting comfortably with merchants and external partners, and collaborating with project managers, system health, and engineering teams. They will participate in process improvement initiatives to enable operational efficiency, assess existing practices to identify deficiencies and gaps, and create plans for remediation. Additionally, the analyst will be responsible for thoroughly documenting processes and exceptions.

Skills

Data Analysis

Process Improvement

Communication

Merchant Interaction

System Health

Issue Management

Documentation

Upside

Cash-back app for everyday purchases

About Upside

Upside offers a cash-back app that rewards users for everyday purchases like gas, groceries, and food. Users can claim cash-back offers at local retailers, which increases their purchasing power while helping retailers boost sales and customer loyalty. The company earns revenue through partnerships with retailers, sharing commissions with users as cash-back rewards. Upside aims to create a fair economic model in retail, focusing on user privacy, environmental sustainability, and fostering an inclusive workplace.

Washington, District of ColumbiaHeadquarters

2015Year Founded

$63.2MTotal Funding

SERIES_DCompany Stage

Consulting, Cybersecurity, Consumer GoodsIndustries

201-500Employees

Benefits

Health, vision, & dental insurance

Free lunch

Stock options

Unlimited PTO

Risks

Increased competition from fintech companies like Chime could dilute Upside's value proposition.

Dependency on specific retail partners may limit Upside's flexibility in diversifying partnerships.

Reliance on the volatile fuel sector could impact Upside's profitability.

Differentiation

Upside offers personalized cash-back deals, enhancing consumer purchasing power.

The company invests 1% of revenue in sustainability initiatives, appealing to eco-conscious consumers.

Upside's partnerships with major retailers boost retailer profits without altering operations.

Upsides

Partnerships with Chime and Schnucks expand Upside's reach and user base.

The rise of digital wallets enhances Upside's integration opportunities, increasing user engagement.

Sustainability focus attracts environmentally conscious consumers, differentiating Upside from competitors.

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