Bilingual Speaker (Hybrid in Madrid) at IQVIA

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Market ResearchIndustries

Requirements

High school graduate or equivalent
Native or bilingual level of German
Very high level of English
Experience in customer service
Experience in documentation tasks
Good skills with Microsoft Excel
Very good communicator
Strong analytical skills
Commercial drive
Highly organized and efficient with experience in working accurately with tight deadlines
Strong prioritization skills and the ability to work in a multitask environment
Past experience in panel or community management (advantage)
Experience in team management (advantage)
Experience working for multi-national corporations (advantage)

Responsibilities

Represent IQVIA and its panel program in front of HCPs (calls, emails)
Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone, email)
Assist with project set-ups and field analysis
Take needed actions to invite and follow-up HCPs to ensure study progress as per given deadlines
Increase doctor’s engagement & take care of customer service with HCPs
Prepare sample lists & manage invitation templates
Initiate follow-up calls with HCPs to achieve maximum rate of return or additional information
Run pilot projects and recruitments for qualitative studies
Investigate, resolve and process panel incentive issues within defined guidelines in order to facilitate timely receipt of compensation. Transition doctors to the official Incentive Program
Training of junior team members
Shadowing/buddying of junior team members
Document processes, training material and scripts
Maintain database updated
Perform desk research for studies or quotations
Administrative tasks for payment forecasts
Perform validations of HCP details
Effectively work and communicate with a multi-cultural and cross-functional team

Skills

German

English

Microsoft Excel

Customer Service

Communication

Analytical Skills

Documentation

Panel Management

Market Research

Desk Research

Database Management

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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