Data Center Technician at Astra

Mumbai, Maharashtra, India

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Center, IT OperationsIndustries

Requirements

Able to safely lift and move a minimum of fifty (50) pounds
High level of written and oral fluency in English
Must provide own transportation to work locations
Excellent verbal and written communication skills
Must be able to respond to any On-Call request within 1 hour, if added to on-call rotation
3+ years Rack and Stack experience (or demonstrate abilities consistent with)
Working knowledge of one or more ticketing systems (Service Now knowledge preferred)
Working knowledge of computer hardware
Working knowledge of networking components and infrastructures
Knowledgeable in Data Center best practices (i.e., basic fault tolerance, cable routing, calculating power usage)
Expert cable management skills and experience running fiber and copper in a data center
Some knowledge of data center electrical, HVAC, and bandwidth infrastructures, as well as fiber/copper topologies
Certifications in Data Center technologies are desired
Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. Able to learn new software
Physical ability to perform office-related tasks, including prolonged sitting or standing, moving within an office environment, using a computer, and communicating effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Must be proficient enough in Operations Support Technician and Technician-I functions to train new staff
Fully QC qualified and demonstrate proficiencies for on-call within 6 months of hire or promotion

Responsibilities

Installs, moves, and decommissions hardware, including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center
Confirm and label devices, racks, and cables
Work in a standard ticketing system, providing clear, timely, and appropriate customer communications
Follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work
Physically assist in moving and racking equipment
Update asset management data as required using scanners
Install/De-Install/Maintain servers, switches, routers, storage and other hardware
Cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
Communicate effectively in tickets and emails to customers, management, and peers
Work effectively with other staff and customers
Multitask and adapt to changing priorities, conditions, and circumstances
Be punctual, reliable, organized, with good interpersonal and time management skills
Deliver a good quantity and quality of work
Operate material handling equipment—server lifts, pallet jacks, and forklifts (if certified)
At times, serve as a project/task delegate to Technician-III and/or Lead Technician staff, demonstrating professional communication and leadership characteristics

Skills

hardware installation

racking equipment

cable management

servers

switches

asset management

ticket management

on-call support

physical lifting

English communication

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

Land your dream remote job 3x faster with AI

Try Jobo Free