Data Analyst / Programmer (DSDA) - BPC at CDK Global

Cincinnati, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, SoftwareIndustries

Requirements

Candidates must have at least 5 years of experience in customer service and advanced experience with Data Storage and Data Archiving (DSDA). A high level of proficiency with MS Office products is required, along with excellent written, verbal, and interpersonal communication skills. The ability to work independently in a fast-paced remote environment is also necessary. Preferred qualifications include experience in a corporate culture, strong understanding of Linux, PICK, and SQL Server, and the ability to write BASH and Python scripts.

Responsibilities

The Data Analyst / Programmer will process repair order history and archived document extraction and compilation within a team of associates. They will assist with specialized data transfer and large DSDA extraction sets, review findings, and provide process coaching related to DSDA extracted documents. A key responsibility is to ensure dealership employee follow-through.

Skills

Data Extraction

Data Analysis

DSDA Platform

Customer Service

Process Coaching

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters

1972Year Founded

IPOCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.

Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.

Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.

The company offers a subscription-based model for its software solutions.

CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.

Digital transformation in automotive industry presents opportunities for expanding software offerings.

Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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