Data Analyst at Highnote

San Francisco, California, United States

Highnote Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries

Requirements

  • 5+ years of experience in data analysis or reporting within the payments or financial services domain
  • Background in Accounting or Finance, either through formal education or professional experience
  • Strong technical proficiency in SQL, reporting, Excel, and data analytics tools such as Looker, Looker Studio, Tableau, or similar BI platforms
  • Bonus: Experience with Python or other scripting languages for data analysis and automation

Responsibilities

  • Run daily and periodic reports to reconcile card payment transactions between network data (Visa, Mastercard, etc.) and platform data, ensuring accuracy, completeness, and financial integrity
  • Write, optimize, and maintain complex SQL queries to analyze large-scale transactional data and support reconciliation, reporting, and audit activities
  • Understand, validate, and ensure accurate execution of card payment and money movement rules within system workflows and data pipelines
  • Collaborate with engineering, operations, and finance teams to investigate discrepancies, mitigate risks, and resolve transaction or money movement issues
  • Develop deep expertise in payment domains—including transaction, reconciliation, and fund movement
  • Collect and apply feedback from stakeholders to enhance data models, reconciliation processes, and reporting frameworks
  • Model and design modern data structures in SQL/NoSQL databases, ensuring optimal performance and scalability
  • Develop and maintain dashboards using tools like Looker, Looker Studio, and other BI platforms to visualize high-volume data effectively
  • Craft and optimize complex SQL queries to handle high-volume data efficiently
  • Collaborate with internal business teams and external stakeholders to define requirements and deliver impactful reporting solutions

Skills

Key technologies and capabilities for this role

SQLcomplex SQL queriesdata reconciliationBI toolsdashboardstransaction analysisVisaMastercardpayment processing

Questions & Answers

Common questions about this position

What are the key responsibilities of the Data Analyst role?

The role involves reconciling high-volume card payment transactions using complex SQL queries, collaborating with engineering, operations, and finance teams to investigate discrepancies, and developing dashboards using BI tools like Looker.

What technical skills are required for this position?

Proficiency in writing and optimizing complex SQL queries, experience with BI tools like Looker and Looker Studio, and skills in modeling data structures in SQL/NoSQL databases are essential.

Is this a remote position or does it require working in an office?

Highnote is headquartered in San Francisco with team members in 25+ US states, suggesting a distributed team across the US, though specific remote policy for this role is not detailed.

What is the company culture like at Highnote?

Highnote operates through core values of customer obsession, executional excellence, and intentional inclusion, with a fast-moving, hands-on environment where everyone deserves a seat at the table.

What makes a strong candidate for this Data Analyst role?

A strong candidate will have expertise in SQL for high-volume transactional data, experience with payment reconciliation and BI tools like Looker, and the ability to collaborate across engineering, operations, and finance teams.

Highnote

Issuer processor platform for card issuance

About Highnote

Highnote operates in the card issuance industry by providing an issuer processor platform that simplifies the process of issuing cards for businesses. The platform offers various services such as transaction data management, identity verification, fund tracking, and transaction control. It is designed to be flexible and customizable, allowing businesses to create card products that fit their specific brand and needs. Highnote's clients include financial institutions and retail businesses that require card issuance services, particularly those looking to launch card products quickly. The platform includes tools like a GraphQL API, Notifications, and SDKs to facilitate rapid development and integration. Unlike many competitors, Highnote focuses on streamlining the card issuance process while offering extensive customization options. The company's goal is to make it easier for businesses to issue cards and bring their products to market efficiently.

Austin, TexasHeadquarters
2020Year Founded
$90.5MTotal Funding
SEEDCompany Stage
Fintech, Financial ServicesIndustries
11-50Employees

Benefits

Unlimited PTO
Health, dental, & vision coverage
401k
Paid parental leave
Equity

Risks

AtoB and Mastercard's fleet card partnership poses competitive threat in trucking industry.
Marek Group's acquisition of HighNote may cause brand confusion and legal issues.
Skyscend and Visa's collaboration could increase competition in fintech space.

Differentiation

Highnote offers a modern card platform with embedded finance experiences.
The platform supports virtual and physical cards, enhancing customer engagement and loyalty.
Highnote's GraphQL API and SDKs enable rapid card product development and integration.

Upsides

Partnership with MassPay enhances global reach with support for 500 currencies.
Launch of Card Profiles allows personalized and innovative card solutions.
Collaboration with Fluz taps into social commerce and network-based rewards.

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