Cyber Security Analyst - Risk at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrate a customer service mindset to deliver high quality, results driven, business focused, security solutions
Innovate approaches to security to help ASDA be industry leaders in customer and business security
A good working knowledge and experience of security risk analysis for technical solutions
Knowledge of industry-related security frameworks and policies (e.g. PCI, ISO27001, GDPR and NIST)
Ability to engage with a cross-section of stakeholders, both technical and non-technical, at various levels of seniority
A pragmatic, business focused approach to cybersecurity, capable of analysis of all aspects of risk and benefit
A passion for cybersecurity with the desire to continuously learn and develop

Responsibilities

Perform risk analysis reviews on systems and solutions, identifying security control gaps, the risks they present and defining remediation options
Manage customer expectations and requirements across a broad technical security environment
Build relationships with multiple internal business stakeholders
Deliver all work to the highest standard, following and driving industry best practice at every opportunity
Help to spread Cybersecurity Awareness across the business units
Support in the delivery and processing of Security Service to ensure that requests are worked and resolved quickly and efficiently
Regularly suggest new initiatives and innovative ideas, to improve our ways of working and help to enhance the service and support we offer to our customers

Skills

Cyber Security

Governance

Risk Management

Risk Assessment

Cyber Threat Analysis

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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