Customer Success Operations Intern at DevRev

Buenos Aires, Buenos Aires, Argentina

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

TechnologyIndustries

Requirements

Final-year student or recent graduate in Industrial Engineering, Data Analytics, Computer Science, or a related field
Strong interest in AI, automation, and process optimization — someone who enjoys experimenting with new tools and ideas
Familiarity with SQL, BigQuery, or similar data analysis environments
Detail-oriented and methodical, with strong organizational and analytical thinking
Curious, proactive, and eager to learn about Customer Success Operations in a SaaS environment
Comfortable working full-time in a fast-paced, tech-driven team

Responsibilities

Build and maintain automations that enhance efficiency, visibility, and data accuracy across the DevRev Grow platform
Ensure the enrichment of accounts and user profiles with relevant and updated information to support Customer Success initiatives
Keep key account and user fields clean, complete, and up to date, maintaining a single source of truth in the system
Identify opportunities to optimize and improve platform performance and workflows using AI and automation tools
Design and experiment with agentic solutions to streamline repetitive processes and support data-driven decision-making
Collaborate with the CX Operations team to ensure all automations are aligned with business goals and customer success metrics

Skills

DevRev

Custom AI solutions for business efficiency

About DevRev

DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.

Palo Alto, CaliforniaHeadquarters

2020Year Founded

$146.7MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Competition from established CRM and AI companies like Salesforce and Microsoft.

Rapid AI technology development may render DevRev's offerings obsolete without innovation.

Potential data privacy concerns and regulatory scrutiny could impact DevRev's operations.

Differentiation

DevRev integrates development and CRM, bridging gaps between developers and customers.

The company offers customizable LLMs, enhancing AI-driven CRM solutions for enterprises.

DevRev's Turing GenAI combines data engineering and knowledge graphs for streamlined operations.

Upsides

Increased demand for AI-driven CRM solutions boosts DevRev's market potential.

Rising adoption of customizable LLMs expands opportunities for DevRev's Turing GenAI.

Recent $100M Series A funding indicates strong market confidence in DevRev.

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