Customer Service Specialist at Abbott

Breda, North Brabant, Netherlands

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Nutrition, PharmaceuticalsIndustries

Requirements

High School Diploma / GED
Minimum 1 year experience
Comprehensive knowledge in the specific area
Ability to execute highly complex or specialised work
Knowledge acquired from several years of experience or specialist training in particular area
Ability to work independently, apply standards, adapt precedent, and make departures from established processes to resolve problems

Responsibilities

Packages, labels, assembles, and ships clinical supplies used in clinical trials in compliance with good manufacturing practices (GMP) regulations
Responsible for in-coming and out-going order processing and documentation, including generating delivery/shipping documents
Liaise with internal and external transport companies/departments for timely in-coming/out-going shipments
Ensure prompt and accurate declaration of permits and prompt delivery and clearance of shipments
Investigate and action all non-conformance and recommend corrective actions
Responsible for records maintenance, protocol evaluation, coding of samples, and storage of approved materials
Maintains batch records and clinical supplies database
May have responsibility for manufacture of the active ingredients and dosage forms for clinical supplies

Skills

Key technologies and capabilities for this role

GMPorder processingshipping documentationbatch recordssupply chainclinical supplieslogisticsnon-conformance investigation

Questions & Answers

Common questions about this position

What is the base pay for this Customer Service Specialist position?

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

Where is this position located?

The position is located in Netherlands > Breda : Minervum 7201, with no additional locations specified.

What qualifications are required for this role?

A High School Diploma / GED is required, along with a minimum of 1 year of experience.

What are the main responsibilities of this Customer Service Specialist role?

Responsibilities include processing in-coming and out-going orders, liaising with transport companies, ensuring accurate declarations and shipments, investigating non-conformances, maintaining records and databases, and potentially manufacturing active ingredients.

What experience level is needed to be a strong candidate for this position?

A minimum of 1 year of experience is required, along with comprehensive knowledge in the specific area acquired from several years of experience or specialist training.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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