Customer Service Representative - Supply Chain Aviation EMEA at Goodyear Tire & Rubber

Tilburg, North Brabant, Netherlands

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Aviation, Supply Chain, Tire ManufacturingIndustries

Requirements

A professional and proactive approach to managing communications with diverse stakeholders
Attention to detail and commitment to accuracy across all purchase order processes and documentation
Understanding—or eagerness to learn—pricing structures, delivery terms, billing, VAT, and customs requirements
Strong organizational skills and the ability to coordinate multiple tasks with confidence
Enthusiasm for continuous improvement and a collaborative spirit that contributes to team development
Openness to learning, growing, and embracing new challenges in line with a personal development plan

Responsibilities

Serve as the primary point of contact for internal and external customers, keeping them informed and confident throughout the order and delivery process
Coordinate purchase orders, ensuring accuracy in pricing, delivery, billing, and compliance with VAT and customs requirements
Handle debit and credit notes, invoicing, and document filing with precision and consistency
Support Retread Production by monitoring repair orders, coordinating schedules, and ensuring timely delivery
Participate in plant-related discussions, projects, and initiatives to continuously improve processes and service quality
Contribute to team growth by developing your skills, supporting audits, and engaging in cross-functional projects

Skills

Key technologies and capabilities for this role

Customer ServiceOrder ManagementPurchase OrdersInvoicingVAT ComplianceCustoms RequirementsSupply Chain CoordinationRetread ProductionDebit NotesCredit NotesDocument FilingOrganizational Skills

Questions & Answers

Common questions about this position

What skills are required for the Customer Service Representative role?

Key skills include a professional and proactive approach to communications, attention to detail in purchase order processes, understanding of pricing, delivery, billing, VAT, and customs, strong organizational skills, and enthusiasm for continuous improvement.

What does a typical day look like for this position?

You'll serve as the primary point of contact for customers, coordinate purchase orders with accuracy in pricing and billing, handle invoicing and documents, support retread production scheduling, and participate in plant projects for process improvements.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this position remote or office-based?

This information is not specified in the job description.

What kind of company culture does Goodyear have?

Goodyear fosters a global team united by bold thinking, relentless drive, passion to exceed expectations, enthusiasm for continuous improvement, and a collaborative spirit that supports team growth and development.