[Remote] Customer Service Representative & Social Media Manager at Remote

Philippines

Remote Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Social Media, E-commerceIndustries

Requirements

  • Strong English communication skills with a clear, pleasant accent
  • Previous customer service experience required
  • Experience managing Instagram or similar social media platforms
  • Basic graphic design skills (Canva or similar tools)
  • Shopify experience (a plus)
  • Creative, proactive, and organized

Responsibilities

  • Answer incoming calls and respond to inquiries about our products and services
  • Provide excellent customer service and maintain a professional, friendly tone
  • Manage our Instagram account — post daily or weekly updates, create short videos and graphics, and engage with followers
  • Create visually appealing social media content (posts, stories, reels) using existing brand assets
  • Reach out to potential influencers, mothers, and family content creators for collaborations and partnerships
  • Respond to DMs, comments, and collaboration requests in a timely manner
  • Assist with outreach to potential retail partners and stores

Skills

Customer Service
Instagram
Social Media Management
Canva
Graphic Design
Shopify
English Communication
Content Creation
Influencer Outreach

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.
Competitors like Deel show rapid growth, indicating a highly competitive market.
Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.
Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.
Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.
Remote's entry into Japan expands its reach in high-demand international employment markets.
The global payroll solutions market is projected to reach $10.5 billion by 2030.

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