Customer Experience, Contract & Sales Support
World Kinect- Full Time
- Junior (1 to 2 years)
Candidates should possess experience as a Project Administrator, strong administration skills, excellent communication and presentation skills, and professional experience in processing pre-sales orders, invoicing, and logistics. It is beneficial to have strong organizational, time management, and prioritization skills, as well as strong rapport-building skills with internal departments and external customers and vendors.
As a Project Administrator, you will set up customer accounts and establish relative financials, process sales-orders, manage customer and vendor stock ETA’s, organize logistics, as well as invoicing and project reconciliations, ensuring company policy and process is adhered to at all times. You will serve as a point of contact for internal and external stakeholders, process external customer orders with accuracy and time efficiency, maintain and manage customer ETA’s and order dispatches with detail and ownership, and manage logistics for incoming and outgoing customer orders. Additionally, you will liaise with inter-company departments and stores to produce successful outcomes, attend project team and operational meetings, and be effective with communication and accountability.
AI-powered marketing automation for e-commerce
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.