Customer Service - Project Administrator (AU Technology, WFH)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: P40,000 – P60,000 (Monthly Package)
• Schedule: 5:30 AM – 2:30 PM Manila Time

ConnectOS is a certified Great Place to Work and a top-rated Philippines employer of choice. Our client, founded in 1980, started as a video movie rental library in Queensland and is still an Australian-owned and operated business with three retail stores across South East Queensland and corporate offices in Brisbane and Sydney.

Requirements

• Experience as Project Administration
• Strong administration skills
• Excellent communication and presentation skills
• Professional experience in processing pre-sales orders, invoicing, and logistics
• Nice to have:
  • Strong organizational, time management, & prioritization skills
  • Strong rapport and relationship building skills with internal departments and external customers and vendors

Responsibilities

• Set up customer accounts and establish relative financials.
• Process sales orders with accuracy and time efficiency.
• Manage customer and vendor stock ETA’s.
• Organize logistics for incoming and outgoing customer orders.
• Invoicing and project reconciliations, ensuring company policy and process is adhered to.
• Be an effective point of contact for internal and external stakeholders.
• Maintain and manage customer ETA’s and order dispatches with a high level of detail, proactivity, and ownership.
• Pay attention to detail and accuracy with customer invoicing and project reconciliations.
• Liaise with inter-company departments (and stores) to produce successful outcomes.
• Attend selected (in-house) project team meetings and operational meetings.
• Be responsive, follow up, and hold accountability.

Benefits & Perks

• WFH (Work From Home)
• Medical, Dental, and Life Insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events
• Work-Life Balance
• Career growth opportunities

Application Instructions

• JOIN CONNECTOS NOW!

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion.

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