Energy Manager
World KinectSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Social ImpactIndustries
Requirements
The ideal candidate should possess excellent communication skills, both written and verbal, and demonstrate a strong customer-centric approach. Experience in customer service or a related field is preferred, and the ability to quickly learn new systems and processes is essential.
Responsibilities
As a Customer Service representative at Octopus Energy Group, you will be responsible for assisting customers with their energy-related inquiries and resolving their issues via phone, email, and occasionally in person. You will actively listen to customer needs, provide helpful and empathetic support, and collaborate with other providers to find solutions. Additionally, you will contribute to a positive customer experience and participate in ongoing training and development opportunities.
Skills
Communication
Empathy
Problem-solving
Adaptability
Octopus Energy
Provides affordable green energy solutions
About Octopus Energy
Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.
London, United KingdomHeadquarters
2016Year Founded
$2,476.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, EnergyIndustries
1,001-5,000Employees