Customer Operations Executive (Spanish speaker - US Loans) at Lendtable

London, England, United Kingdom

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£30,000 – £39,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Consumer FinanceIndustries

Requirements

Candidates must be fluent in Spanish and possess strong communication skills, demonstrating confidence and persuasiveness when interacting with customers. The role requires a proactive and problem-solving attitude, coupled with a calm and can-do approach. A hybrid working environment is offered, aligning with global operations and rotating weekly shifts to cover US operating hours.

Responsibilities

As a Customer Operations Executive, the individual will connect primarily with new customers, ensuring a seamless and positive experience while driving business growth. They will play a key role in defining and managing critical operational processes from start to finish, making a real impact every day. The role involves working within a structured schedule, including rotating shifts to cover US operating hours, and contributing to the overall success of Lendable’s US Loan product.

Skills

Spanish

Customer Service

Operations Management

Loan Processing

Communication

Lendtable

Provides credit lines for retirement contributions

About Lendtable

Lendtable helps employees increase their long-term wealth by providing lines of credit for retirement and employee stock purchase plans (ESPP). This service allows employees to contribute to their 401(k) plans or ESPPs without reducing their take-home pay, enabling them to take full advantage of employer matching contributions. The application process is straightforward, and Lendtable earns revenue through fees on the credit extended. The company's goal is to maximize retirement savings for employees of large corporations while keeping their monthly budgets intact.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$22.5MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Risks

Rising interest rates may increase Lendtable's cost of capital.

Increased competition from fintech startups could erode Lendtable's market share.

Regulatory scrutiny on retirement-focused financial products could impact Lendtable.

Differentiation

Lendtable offers unique credit lines for 401(k) and ESPP contributions.

The company targets employees of Fortune 500 companies for its services.

Lendtable's model allows wealth-building without reducing take-home pay.

Upsides

Increased employer interest in financial wellness boosts demand for Lendtable's services.

SECURE 2.0 Act encourages higher retirement savings, benefiting Lendtable.

Growing ESPP offerings align with Lendtable's focus on stock purchase plans.

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