Customer Intelligence Intern at Allegiant Air

Las Vegas, Nevada, United States

Apply Now

Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

InternshipJob Type

NoVisa

Aviation, AirlinesIndustries

Requirements

Authorized to work in the US as defined by the Immigration Act of 1986 and must pass a Criminal Background Check
High School Diploma/GED; Bachelor's Degree recent graduate or currently pursuing degree in Business, Data Analytics, Marketing, Economics, Communications, Psychology/Sociology, or a related field (currently enrolled in college/university or recent graduate within last six months with GPA of 3.0 or higher)
Familiarity with surveying tools and techniques (coursework or prior experience)
Basic proficiency in Excel and willingness to learn SQL and data visualization tools
Strong analytical, problem-solving, and communication skills
Strong organizational skills to manage multiple projects, ensure attention to details, meet deadlines, and maintain clear documentation of research methods and findings
Curiosity and willingness to learn about customer behavior, market trends, and data-driven storytelling
Basic statistical knowledge (e.g., mean, median, standard deviation, significance testing) to interpret survey results and draw meaningful conclusions
Comfort with ambiguity and iterative processes—willing to adapt as project scopes and data sources evolve
Strong interpersonal skills—able to work closely with Marketing, Product, Operations, and other departments, incorporating diverse perspectives into customer intelligence efforts
Preferred Requirements
Relevant coursework, projects, or internship experience
Exposure to or interest in data analysis tools (e.g., Excel modelling, Tableau)
Basic SQL knowledge or experience working with relational databases
Experience with market research, including gathering and interpreting third-party data
Interest in customer segmentation, behavioral analysis, and predictive modeling
Interest in the airline or travel industry

Responsibilities

Design and distribute surveys to capture voice-of-the-customer insights for various business units
Collect and analyze survey feedback to identify trends, inform strategies, and refine customer-facing initiatives
Conduct market research using platforms like Statista to provide competitive context and support strategic planning
Utilize SQL queries to assist with recurring analyses, update reporting models, and streamline data delivery
Collaborate with Customer Intelligence, Ancillary Products, Loyalty, Revenue Management, and other teams to understand data needs and present findings
Develop concise, data-driven recommendations and communicate results to both technical and non-technical stakeholders
Manage multiple assignments under guidance, ensuring timeliness and accuracy in deliverables
Perform data analysis under the guidance of a Senior Analyst
Model Allegiant’s customer service standards in personal actions and when providing direction
Other duties as assigned

Skills

Survey Design

Data Analysis

SQL

Excel

Statista

Market Research

Data Visualization

Allegiant Air

Low-cost airline for leisure travel

About Allegiant Air

Allegiant Air operates a low-cost airline that connects travelers from smaller cities to popular leisure destinations. The airline uses an all-jet fleet and offers low fares, making air travel affordable. In addition to flights, Allegiant provides travel-related products like hotel rooms, rental cars, and entertainment tickets, which can be purchased through its website. Since starting in 1999 with just one aircraft, Allegiant has grown to operate over 350 routes across the United States with a fleet of more than 92 aircraft. The company focuses on providing value and convenience for leisure travelers, offering both individual flight tickets and bundled vacation packages that include various travel services.

Las Vegas, NevadaHeadquarters

1999Year Founded

$746MTotal Funding

IPOCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Employee Stock Purchase Plan

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Risks

Competition from other ultra-low-cost carriers like Avelo Airlines may impact market share.

Rapid route expansion may strain operational resources and affect service quality.

Reliance on seasonal routes could lead to inconsistent revenue streams during off-peak seasons.

Differentiation

Allegiant Air connects small cities to premier leisure destinations with low-cost fares.

The airline offers bundled travel packages, including hotels and rental cars, for convenience.

Allegiant's all-jet fleet ensures high efficiency and reliability in operations.

Upsides

Increased demand for domestic leisure travel boosts Allegiant's bookings by 15% in 2023.

The 'workcation' trend could increase demand for Allegiant's bundled travel packages.

Allegiant's route expansion in 2025 introduces 44 new nonstop connections.

Land your dream remote job 3x faster with AI

Try Jobo Free