Customer Care Specialist Video (M/W/D) at Believer

Hamburg, Hamburg, Germany

Believer Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Music, MediaIndustries

Requirements

  • Abgeschlossene Ausbildung, Studium oder einschlägige praktische Erfahrung in der Medienwirtschaft, digitalem Marketing, Kommunikation oder einem vergleichbaren Bereich
  • Hohe digitale Affinität sowie starkes Interesse und Grundverständnis für YouTube und TikTok
  • Erfahrung in der Kundenbetreuung oder im Supportbereich von Vorteil
  • Sehr gute schriftliche und mündliche Kommunikation in Deutsch und Englisch
  • Kommunikativ und strukturiert arbeitend

Responsibilities

  • Betreuung eines breiten Spektrums von Label- und Künstlerkunden im Bereich Musik- und Videovertrieb, insbesondere auf YouTube und TikTok
  • Proaktive Problemlösung für Kundenanliegen durch ein tiefgehendes Verständnis unserer Produkte und der individuellen Bedürfnisse der Kunden
  • Beratung zu Best Practices im Bereich Videovertrieb und Social Media
  • Effektive Nutzung der Tools zur Rechteverwaltung zur Maximierung des Umsatzes unserer Kunden

Skills

YouTube
TikTok
Social Media
Video Distribution
Music Distribution
Customer Support
Rights Management
Digital Marketing
German
English

Believer

Global gaming company creating immersive experiences

About Believer

Believer.gg operates in the digital entertainment industry, focusing on creating immersive gaming experiences. The company develops popular games like Words With Friends, League of Legends, Destiny, and PvZ, and aims to provide players with more than just gameplay by incorporating lifestyle elements and community building into their games. Their products function as platforms where players can engage emotionally and financially, enhancing their overall gaming experience. Unlike many competitors, Believer.gg emphasizes the importance of player investment and strives to deliver high-quality experiences that justify that investment. The company's goal is to capitalize on the growing global gaming community and to create next-generation experiences that fulfill players' dreams.

West Hollywood, CaliforniaHeadquarters
2023Year Founded
$77.8MTotal Funding
SERIES_ACompany Stage
Entertainment, GamingIndustries
51-200Employees

Risks

Believer's 3-5 year timeline may lead to missed market opportunities.
Focusing on open-world multiplayer games may limit diversification.
High expectations from investors could pressure Believer to meet ambitious goals.

Differentiation

Believer focuses on player-centric, immersive gaming experiences with community-building elements.
The company is led by industry veterans from Riot Games, enhancing its credibility.
Believer aims to innovate in open-world multiplayer games, a growing genre.

Upsides

Believer raised $55 million, providing strong financial backing for growth.
The rise of AI tools enables high-quality game development with fewer resources.
Cross-platform play trends could enhance player engagement for Believer's games.

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