Curative Representative (Onsite) at First American

Idaho Falls, Idaho, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Title Insurance, Financial ServicesIndustries

Requirements

High School diploma or equivalent
Generally has 2+ years of relevant experience
General knowledge of company products and customer service activities
Proficient MS Office skills
Must be able to navigate a computerized data entry system or other relevant applications
Strong interpersonal skills
Ability to work under pressure and remain flexible to changing schedules and demands
Basic math skills
Ability to apply common sense, understanding and problem-solving

Responsibilities

Performs clerical duties and gathers information for clearing title
Reviews and clears discrepancies on title (order payoffs, subordinations, deeds, addressing judgments, etc.)
Keeps a working pipeline; works new files
Performs customer service functions and responds to customer inquiries received via phone and email
Reviews title products, performs administrative functions and coordinates with clients to obtain documentation needed to clear title discrepancies
Answer customer inquiries through phone and email with a high level of customer service
Ability to work multiple clients daily while staying within each client’s guidelines

Skills

MS Office

Customer Service

Title Review

Data Entry

Clerical Duties

Phone Support

Email Support

Administrative Functions

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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