(US) - UX Researcher (12 Month Contract)
PointClickCare- Full Time
- Entry Level & New Grad
Candidates should possess 3+ years of experience in UX research, user experience design, or a related field, supported by a portfolio showcasing user-focused outcomes. They must be crypto-native, demonstrating active participation in the blockchain ecosystem with hands-on experience using dApps, wallets, DeFi platforms, and trading tools, alongside proven on-chain experience and familiarity with blockchain analytics tools. A deep understanding of user research methodologies and design principles is required, along with exceptional communication skills to articulate complex insights to diverse teams.
The Crypto-Native UX Researcher will conduct qualitative and quantitative user research, including user interviews, usability testing, and surveys, to understand the needs of Token Metrics’ users. They will analyze user behavior and interactions with the platform and on-chain activities, leveraging blockchain data and tools to provide real-world crypto insights. The role involves translating research findings into actionable UX recommendations, developing user personas and journey maps, engaging directly with customers, presenting research insights to stakeholders, and collaborating with product teams to iterate on features based on user feedback and testing. Finally, they will stay current with Web3 UX trends and crypto market dynamics, advocating for best practices and ensuring the platform enhances trust and engagement.
Cryptocurrency investment platform using machine learning
Token Metrics is a cryptocurrency investment platform that uses machine learning to help users identify profitable investment opportunities and avoid scams. It offers services like cryptocurrency reviews, price predictions, and in-depth analysis, catering to both novice and experienced investors. The platform operates on a subscription model, providing access to premium features such as a private investor group and webinars. The goal of Token Metrics is to make crypto investing more accessible and less risky for its clients.