CRM Automation & Project Workflow Specialist - EST Hours (Remote) at A1M Solutions

South Africa

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

BPOIndustries

Requirements

Experience with HubSpot, Salesforce, Zoho CRM, Pipedrive, or similar CRM systems
Knowledge of automation tools such as Zapier, Make (Integromat), or native integrations
Experience using project management platforms (e.g., Monday.com, Asana, ClickUp, or Trello)
Strong logical thinking and understanding of if/then workflow logic
Analytical, detail-oriented, and problem-solving mindset
Excellent written and verbal English communication
Comfortable working independently and managing multiple projects
Ability to work EST hours Mon-Fri from 9am to 6pm EST (15:00 to midnight South African time, subject to daylight savings changes)
Ability to work on both South African and US public holidays
Fixed fibre line with minimum speed of 25 Mbps (upload & download) and wired Ethernet connection
Reliable power backup solution to manage load shedding and power outages

Responsibilities

Build and maintain automations within HubSpot and related tools
Connect HubSpot with 3rd-party platforms via Zapier, Make (Integromat), or API connections
Create and manage task and project workflows in Monday.com, ClickUp, Asana, or similar tools
Understand and document business processes to translate them into automation logic
Ensure data accuracy, consistency, and proper flow between integrated systems
Test, troubleshoot, and optimize workflows for efficiency
Collaborate remotely with the U.S.-based team and provide proactive suggestions for improvement

Skills

Key technologies and capabilities for this role

HubSpotCRM AutomationWorkflow AutomationAPI IntegrationsProject Management ToolsTask AutomationData UpdatesNotificationsCross-Platform Automations

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote working role with no office requirements.

What are the working hours for this role?

The role requires working EST hours Monday to Friday from 9am to 6pm EST, which is 15h00 to midnight South African time (subject to change with daylight savings). You will also need to work on both South African and US public holidays.

What skills are required for this position?

Required skills include experience with HubSpot, Salesforce, Zoho CRM, Pipedrive or similar CRM systems; knowledge of automation tools like Zapier or Make (Integromat); experience with project management platforms such as Monday.com, Asana, or ClickUp; and strong logical thinking with understanding of if/then workflow logic.

What are the technical setup requirements for remote work?

A fixed fibre line with minimum 25 Mbps upload and download speeds supporting wired Ethernet is mandatory, along with a reliable power backup solution to manage load shedding and outages. Applicants without these cannot be considered.

What makes a strong candidate for this role?

A strong candidate has hands-on experience with CRM systems like HubSpot, automation tools such as Zapier or Make, project management platforms like Monday.com or Asana, and strong logical thinking for workflow logic, plus the ability to meet the remote setup and EST hours requirements.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees