Credentialing Associate

Dallas, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental Health, BiotechnologyIndustries

Requirements

Candidates must have a minimum of 2 years of direct experience credentialing healthcare providers for Medicare and commercial insurance plans. Proven hands-on experience with primary source verification and compliance standards is required, along with proficiency in PECOS and CAQH systems. Exceptional attention to detail, strong organizational skills, and excellent written and verbal communication are essential. The ability to adapt quickly, work across multiple systems, and demonstrate accountability and a commitment to accuracy are also necessary.

Responsibilities

The Credentialing Associate will act as the primary point of contact for providers and insurance payors, managing the credentialing application process from submission to tracking. This includes performing primary source verification, assisting providers with CAQH profiles, and maintaining accurate provider records. The role involves collaborating with internal teams and external payors to resolve issues, address delays, and ensure timely and accurate credentialing for mental health providers.

Skills

Healthcare Credentialing

Medicare

Commercial Insurance

CAQH

PECOS

Primary Source Verification

Application Tracking

Attention to Detail

Operational Excellence

SonderMind

Connects clients with licensed therapists

About SonderMind

SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.

Denver, ColoradoHeadquarters

2014Year Founded

$178.2MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

501-1,000Employees

Benefits

Health, vision, & dental

PTO

Risks

Increased competition from well-funded rivals like Lyra Health and Spring Health.

Recent layoffs may indicate financial instability or integration challenges.

Modest Series F funding may limit rapid scaling and competitive edge.

Differentiation

SonderMind offers a digital platform for personalized client-therapist matching.

The company is in-network with major insurance providers, enhancing accessibility.

SonderMind integrates neuroscience applications to improve mental health engagement.

Upsides

Acquisition of Mindstrong's assets enhances data analytics capabilities.

Total Brain acquisition expands mental wellness engagement beyond traditional therapy.

Growing mental health app market offers significant growth opportunities for SonderMind.

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