Core Operations Specialist at Visa

Cardiff, Wales, United Kingdom

Visa Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Services, FintechIndustries

Requirements

  • Ability to follow processes provided during training
  • Complete large volume data entry tasks with attention to detail and ability to work in a methodical manner
  • Ability to complete tasks within agreed timeframes
  • Ability to work in a fast-paced environment with multiple tasks and workstreams
  • Strong communication, numerate, organised, and hardworking
  • Previous payments or operational processing experience in a banking or fintech environment (welcomed)

Responsibilities

  • Processing high volume Client Payments in our inhouse back-office system and third party banking portals
  • Maintaining high accuracy and quality while inputting Client beneficiary information
  • Complete Know Your Customer (KYC) sender classifications on incoming funds and permitted country checks for our Collections and Receipts Flows
  • Identify and escalate any operational issues impacting client payments, ensuring they are resolved as quickly as possible
  • Ensure all incoming funds and outgoing payments reach our clients as efficiently as possible with no delays
  • Develop and maintain adequate knowledge of internal systems/processes and a sound understanding of external payments networks
  • Handle your time optimally, completing all tasks within SLA
  • Work as part of a global team, embodying our values of communication and collaboration

Skills

Key technologies and capabilities for this role

Client Payments ProcessingBack-office SystemsBanking PortalsKYCPayments NetworksSLA Management

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The role is offered on a hybrid basis, with 3 days spent in the office and the remaining 2 days working from home, during UK hours 9am-5pm Monday to Friday.

What skills are required for the Core Operations Specialist role?

Key skills include attention to detail for high-volume data entry, ability to work methodically and within timeframes, strong communication and organizational skills, and the capacity to handle a fast-paced environment with multiple tasks.

What does a typical day look like in this role?

Daily tasks include processing high-volume client payments in back-office systems and banking portals, maintaining accuracy in data entry, completing KYC checks, identifying and escalating issues, and ensuring efficient fund transfers while meeting SLAs.

What is the company culture like at Visa?

Visa emphasizes working as part of a global team, embodying values of communication and collaboration, within a purpose-driven environment focused on uplifting everyone through innovative payments.

What makes a strong candidate for this position?

Strong candidates have previous payments or operational processing experience in banking or fintech, along with proven ability to handle high-volume data entry accurately, meet deadlines in a fast-paced setting, and communicate effectively.

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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