Coordinator, Production Operations at Universal Music Group

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, Entertainment, MerchandisingIndustries

Requirements

Experience in Navision (Microsoft Dynamics) or similar ERP system preferred
Proficient in Excel, including V-lookups and Pivot Tables
Proficient in Microsoft Office and Adobe products
Strong attention to detail and organizational skills
Ability to work in fast-paced, deadline-driven environment
Excellent communication and cross-functional collaboration skills
College degree preferred

Responsibilities

Oversee complete delivery of shipments and receipts of all products, materials, and supplies for eCommerce, Retail, and Tour channels
Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production (WIP), and in transit to ensure timely delivery
Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP
Inspect shipment packing lists and verify against manifests, invoices, or orders to confirm accuracy
Provide tracking visibility and enforce ASN protocol to ensure all inbound and outbound shipments are properly logged and visible to downstream teams
Perform goods receipt on all incoming products and components into the ERP system
Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation
Coordinate invoice and coding processes with Finance to ensure accurate and timely payment of vendors
Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use
Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies
Maintain an organized view of outstanding production orders and related unfulfilled shipments
Provide general administrative and reporting support for production and order management activities
Contribute positively to team dynamics and support management initiatives to improve efficiency and workflow

Skills

Key technologies and capabilities for this role

Production OperationsOrder TrackingFulfillmentLogisticsSupply ChainERPVendor ManagementShipment VisibilityKPI ManagementOn-Time DeliveryManufacturing OrdersStakeholder Alignment

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or office-based?

This information is not specified in the job description.

What are the key responsibilities for the Production Operations Coordinator?

The role involves overseeing the end-to-end production process, tracking manufacturing orders from placement to delivery, maintaining ERP updates in Navision, ensuring shipment accuracy, and coordinating with vendors, logistics partners, and finance.

What is the company culture like at Famehouse?

The culture is fueled by collaboration both within Famehouse and with partners, with a passion for the impact of D2C and merchandise for artists.

What skills make a strong candidate for this role?

Strong candidates will have experience with ERP systems like Navision, attention to detail for tracking shipments and documentation, coordination skills with vendors and internal teams, and the ability to drive KPIs like on-time delivery.

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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