[Remote] Contract: Senior Machine Learning Engineer at Upwork

Europe

Upwork Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Work Marketplace, BiotechnologyIndustries

Requirements

Candidates must possess strong proficiency in core ML methods, including model architectures, embeddings, and NLP/language models, with expertise in Python and developing clean, reusable code. Familiarity with key ML libraries such as scikit-learn, PyTorch, XGBoost/LightGBM, and Transformers is required, along with expert-level model evaluation and impact assessment skills. Proven experience in deploying ML models to serving environments, proficiency with data/feature pipelines, and operating in cloud environments (AWS, GCP, Azure) are essential. Strong project management and collaboration abilities, including scoping, managing, and delivering projects on time, are necessary, as is the ability to navigate ambiguity and autonomously build ML solutions. Excellent verbal and written communication skills, with proficiency in writing design docs and clearly communicating technical ideas, are also required. Nice-to-have skills include advanced ML expertise in areas like graph methods, anomaly detection, sequence modeling, and generative AI, as well as experience in trust & safety or risk management domains.

Responsibilities

The Senior Machine Learning Engineer will dive deep into critical Trust & Safety problem areas, working closely with stakeholders to understand problems and scope solutions. They will build and iterate on machine learning models, becoming a subject matter expert and collaborating with cross-functional partners to test solutions and gather feedback. Responsibilities include collaborating with engineering and infrastructure teams to deploy models to production, monitoring model performance, and understanding customer impact to drive iteration. The role involves incorporating cutting-edge machine learning and AI into the detection suite to stay ahead of emerging threats and ensure the Trust & Safety model suite remains advanced. Additionally, the engineer will drive operational excellence by contributing to shared infrastructure, data pipelines, monitoring systems, and documentation, while also sharing knowledge and experience through pair programming, code reviews, and presentations to amplify team impact.

Skills

Machine Learning
AI
Model Development
Data Pipelines
Monitoring Systems
Trust & Safety
Scam Prevention
Problem Solving
Cross-functional Collaboration
Production Deployment

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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