Upwork

Contract: Senior/Lead Machine Learning Operations Engineer

Europe

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Work Marketplace, BiotechnologyIndustries

Requirements

Candidates must have 6+ years of experience in machine learning operations and software engineering, with a proven track record of deploying and scaling complex ML models into production. Required skills include strong Python expertise for data and ML pipelines, experience with batch and real-time ETL tooling, solid proficiency in Java for high-traffic microservices, and deep familiarity with graph databases, data models, and algorithms. Extensive experience building scalable distributed systems (1000+ requests/sec) and proficiency in AWS cloud infrastructure are essential. Familiarity with Generative AI and Large Language Models, excellent analytical and problem-solving skills, a proactive approach, and the ability to thrive in a remote-first, fast-paced environment are also necessary. A 'zero-to-one' mindset and a pragmatic, results-oriented approach are highly valued.

Responsibilities

The Senior/Lead Machine Learning Operations Engineer will deploy, scale, and maintain ML and ETL pipelines for production Generative AI and LLMs. Responsibilities include designing, developing, and optimizing retrieval-augmented generation systems using knowledge graphs to enhance search and recommendations. The role involves implementing ML monitoring and alerting systems integrated with active learning pipelines for continuous model improvement. Collaboration with cross-functional teams to ensure seamless integration of ML solutions into the Upwork platform and continuous analysis, monitoring, and optimization of model performance, accuracy, and scalability are key duties.

Skills

Machine Learning Operations
MLOps
Generative AI
Large Language Models
ETL pipelines
Knowledge Graphs
Retrieval-Augmented Generation (RAG)
Machine Learning Monitoring
Alerting Systems
Active Learning
Model Performance Optimization
Scalability
Reliability

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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