MLOps Engineer
Trunk ToolsFull Time
Junior (1 to 2 years)
Candidates must have 6+ years of experience in machine learning operations and software engineering, with a proven track record of deploying and scaling complex ML models into production. Required skills include strong Python expertise for data and ML pipelines, experience with batch and real-time ETL tooling, solid proficiency in Java for high-traffic microservices, and deep familiarity with graph databases, data models, and algorithms. Extensive experience building scalable distributed systems (1000+ requests/sec) and proficiency in AWS cloud infrastructure are essential. Familiarity with Generative AI and Large Language Models, excellent analytical and problem-solving skills, a proactive approach, and the ability to thrive in a remote-first, fast-paced environment are also necessary. A 'zero-to-one' mindset and a pragmatic, results-oriented approach are highly valued.
The Senior/Lead Machine Learning Operations Engineer will deploy, scale, and maintain ML and ETL pipelines for production Generative AI and LLMs. Responsibilities include designing, developing, and optimizing retrieval-augmented generation systems using knowledge graphs to enhance search and recommendations. The role involves implementing ML monitoring and alerting systems integrated with active learning pipelines for continuous model improvement. Collaboration with cross-functional teams to ensure seamless integration of ML solutions into the Upwork platform and continuous analysis, monitoring, and optimization of model performance, accuracy, and scalability are key duties.
Online platform connecting freelancers and clients
Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.