Senior Loan Officer, Mortgage
GoodleapSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Mortgage, Lending, Financial ServicesIndustries
Requirements
- (None explicitly listed)
Responsibilities
- Serve as customers’ primary point of contact throughout the lending journey
- Recommend curated loan solutions to prospective and existing Valon customers
- Escalate customer concerns to management to ensure timely resolution
- Streamline and manage pipeline, meeting required pull-through ratios and production targets
- Collect customer documentation as required by investor guidelines
- Analyze documentation and disclosures for accuracy and compliance
- Collaborate with other members of the department to meet deadlines efficiently
Skills
Mortgage Lending
Loan Origination
Customer Service
Refinance Loans
Purchase Loans
Client Relationship Management
Loan Recommendations
Escalation Management
Valon
Customer-centric mortgage servicing platform
About Valon
Valon operates as a mortgage servicing platform focused on improving the home ownership experience for its users. It provides homeowners with a user-friendly, mobile-compatible interface that allows them to manage their mortgages efficiently and transparently. The platform offers real-time information about mortgage options, enabling users to explore their choices without any obligation. Valon distinguishes itself from competitors through its commitment to responsive customer service, ensuring quick and high-quality support for its clients. The company's goal is to transform the traditional mortgage industry by making it more accessible and efficient, ultimately empowering homeowners with better tools and information.
New York City, New YorkHeadquarters
2019Year Founded
$339.3MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees
Benefits
Medical, dental, & vision insurance plans
flexible sick days
Equity
Company holidays
Generous vacation policy
Laptop, custom accessories, & ergonomic equipment
Paid parental leave
Risks
Increased competition may erode Valon's market share.
Rising interest rates could reduce mortgage refinancing activities.
Expansion into new markets may face regulatory challenges.
Differentiation
Valon offers a mobile-friendly interface for seamless mortgage management.
The company provides real-time, accurate mortgage information to homeowners.
Valon prioritizes customer experience with responsive and high-quality service.
Upsides
Valon's Series C funding supports platform development and market expansion.
Adoption of AI tools enhances Valon's customer service capabilities.
Mobile-first solutions align with Valon's interface, boosting user engagement.
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