Configuration Specialist - Plan & Benefits Configuration
Centivo$80,000 - $90,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
NoVisa
Government, National Security, TelecommunicationsIndustries
Requirements
- Lead end-to-end Configuration Management for the program, including governance of device code and software baselines across LAN and WAN networks
- Mature the ServiceNow CMDB
- Co-chair CCB/PIR/RCA
- Integrate with Change/Release/Incident/Problem processes to ensure SOW and security compliance of managed DISA STIG–aligned “gold copy” configurations and firmware baselines
- Maintain office presence a minimum of 5 days per week (no relocation offered)
- Utilize complex network analysis tools to identify and correct CM records problems
- Experience with LAN/WAN networks, ServiceNow CMDB, DISA STIGs, and network vulnerability management
- Ability to oversee, mentor, and supervise subordinate managers and staff
Responsibilities
- Responsible for the overall health and wellness of the Configuration Management workforce
- Lead the IT-IA-IM baseline configuration for all-project related work for project oversight as well as office-level oversight and control
- Lead the configuration of IT-IA-IM software executables to environments (development, test, staging and production)
- Represent CM team in the Configuration Control Board (CCB), supporting Post-Implementation Reviews (PIRs) and Root Cause Analyses (RCAs) pertaining to managed Configuration Items (CIs)
- Build and maintain CM operational guides, manuals, SOPs, and as-built documentation; ensure they are audited and versioned
- Define and enforce drawing standards, maintain authoritative network diagrams and CI record inventories
- Oversee, mentor, and supervise subordinate managers and staff
- Integrate Configuration Management with Release, Change, Incident, Problem, and network vulnerability management processes
- Ensure products and services comply with contractual and quality standards
- Prepare and present monthly, quarterly, and annual reports for all CM operations and maintenance activities to upper leadership
- Develop policy for documenting and changing baseline CIs
- Participate in evaluation of new network technologies and make recommendations to the program regarding the integration of these technologies into the existing network records processes and systems
- Develop and implement methodologies for analysis, testing, and support of LAN and WAN network configuration baselines
- Monitor security posture of the network and mitigate non-compliance through scheduled maintenance
- Lead program’s Configuration Compliance group, responsible for “gold copy” network device configurations, implementation of DISA STIGs into these baselines, and management of device software baselines/firmware upgrade schedules
- Support Service Operations team by maintaining the product baseline for all network hardware, systems software, and applications software
- Maintain the operational configuration baseline and establish network drawing and compliance standards
- Provide support for relevant Configuration Management related meetings
- Support the Change Management Process to ensure proper synergies with relevant data
- Interface with and coordinate work taskings through customer managed ticket system
- Plan and execute the development/maturation of program-specific ServiceNow instance, specifically the Configuration Management Database (CMDB) where all program CIs and hardware asset records are maintained
- Oversee the implementation of standard network change requests in remediation to Change and Configuration Management findings
Skills
Configuration Management
ServiceNow CMDB
CCB
PIR
RCA
Change Management
Release Management
Incident Management
Problem Management
DISA STIG
LAN
WAN
SOP
Network Diagrams
AT&T
Telecommunications services including wireless and broadband
About AT&T
AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.
Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees