Compliance Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Chowbus is a fast-growing, well-funded food startup headquartered in Chicago. Our mission is to help diners discover new and exquisite dishes and to support traditional mom and pop restaurants without compromising their authenticity. By building a super app, our goal is to be the one-stop shop for everything related to food.

We are seeking a proactive and experienced Compliance Manager to join our team. This role will take ownership of risk management, anti-fraud, and regulatory compliance initiatives across the organization. The ideal candidate will possess a strong analytical mindset, hands-on project management capabilities, and a collaborative spirit to work effectively across sales, operations, and product functions. Bringing deep industry knowledge from fintech, payments, or financial institutions, this individual will play a pivotal role in shaping and monitoring policies to ensure the integrity and compliance of our operations.

Key Responsibilities

• Fraud Detection and Prevention (20%):
  • Analyze transaction patterns to detect emerging fraud trends.
  • Maintain and enhance fraud detection models.
  • Recommend anti-fraud processes and tools in response to evolving risks.
• Regulatory Compliance and Risk Management (20%):
  • Ensure adherence to legal and regulatory requirements through the development and enforcement of policies and procedures.
  • Generate risk assessments and suspicious activity reports (SARs) to support strategic decision-making.
• Cross-Functional Collaboration (20%):
  • Act as a compliance stakeholder across product, sales, and operations teams.
  • Provide guidance on regulatory impacts and integrity risks.
  • Align compliance strategies with evolving business initiatives.
• Monitoring, Testing, and Reporting (20%):
  • Execute compliance monitoring and testing across key areas such as KYC onboarding, fraud, and underwriting processes.
  • Provide regular reports to leadership on compliance status and risk indicators.
• External Stakeholder Engagement (20%):
  • Interact with banks, customers, and regulatory bodies to validate transactions, address inquiries, and support compliance audits and due diligence efforts.

Qualifications

• Bachelor’s degree and/or equivalent experience.
• 4+ years of experience in regulatory and/or second line compliance functions within a fintech, payments company, or financial institution.
• Experience with B2B credit underwriting KYC onboarding processes.
• Knowledge of Anti-Money Laundering (AML) and broader regulatory compliance frameworks.
• Strong understanding of payment systems, including e-wallets, point-of-sale, and e-commerce flows.
• Experience generating risk assessments aligned with internal strategies and regulatory obligations.
• Exceptional written and verbal communication skills.

Working Conditions

• Full-time, remote working arrangement.
• May involve collaboration across different time zones and geographies.
• Minimal physical effort; primarily sedentary with extended periods of sitting.