Complex Director at AIG

Atlanta, Georgia, United States

AIG Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • 7+ years of general and auto liability claim experience
  • Bachelor’s Degree or equivalent work experience
  • Property and casualty licenses required and must be obtained within 3 months of hire
  • Excellent interpersonal and organizational skills
  • Ability to handle multiple tasks and manage competing priorities
  • Ability to work independently and as part of a team
  • Effective decision-making skills
  • Experience resolving moderate to high severity injury claims
  • Willingness to work in a flexible work environment (remote and in-office)

Responsibilities

  • Investigating and evaluating nationwide general and auto liability claims
  • Negotiating claim settlements
  • Establishing accurate reserves throughout the life of a claim file
  • Maintaining and managing a diary system for efficient case management
  • Communicating file updates and reserves to brokers, insureds, and underwriters as needed
  • Attending mediations to resolve claims
  • Participating in roundtables to discuss reserves and strategy
  • Efficiently managing and resolving assigned claim inventory
  • Effectively managing the litigation process and defense counsel to ensure timely and cost-effective outcomes

Skills

Key technologies and capabilities for this role

General Liability ClaimsAuto Liability ClaimsClaims InvestigationClaims EvaluationClaims NegotiationReserve ManagementDiary ManagementMediationLitigation ManagementDefense Counsel ManagementProperty and Casualty Licensing

Questions & Answers

Common questions about this position

What is the salary for the Complex Claims Director position?

This information is not specified in the job description.

Is this a remote or hybrid role?

The position is hybrid, requiring willingness to work in a flexible work environment with both remote and in-office components.

What skills and experience are required for this role?

Candidates need 7+ years of general and auto liability claim experience, excellent interpersonal and organizational skills, ability to handle multiple tasks and manage priorities, effective decision-making, and experience resolving moderate to high severity injury claims.

What is the work environment like at AIG for this position?

The role requires the ability to work independently and as part of a team in a flexible hybrid environment involving nationwide claims management, mediations, and roundtables.

What makes a strong candidate for the Complex Claims Director role?

Strong candidates will have 7+ years of general and auto liability claim experience, a Bachelor’s Degree or equivalent, property and casualty licenses (obtainable within 3 months), and proven skills in decision-making, multitasking, and resolving high-severity claims.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters
1919Year Founded
IPOCompany Stage
Cybersecurity, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision coverage
Flexible Spending Accounts (FSA)
401(k)
PTO
Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.
Expansion in Atlanta could pose financial risks if expected growth does not materialize.
Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.
Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.
AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.
InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.
Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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